3 HOSPITALITY RESEARCH


Faculty: Tourism and Hospitality Hospitality research


These notes go with the hospitality research lecture. The images might give you a hint as to the kind of research in this area.


Hospitality science The first approach focuses on what people eat and do when they are enjoying hospitality.


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Hospitality management


The second approach looks at collecting data about consumer behaviour and preferences to improve services. This approach often has a marketing dimension.


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Hospitality studies The third approach deals with . . .


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Allergies Electrical hazards Ergonomics Food and beverage Food and safety resources Hospitality health and safety Hotels/motels Kitchen safety Related topics Slips, trips and falls Teenage workers Useful organizations


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