TRANSCRIPTS
public relations programmes, get group sales going, and advertise. As you can see, Goldorama is doing all that, so everybody already knows about the park before it has even opened its doors.
In terms of marketing, it’s very important to add value. Add value for the visitors and for the company. The ingredients for making a theme park – location, rides, events, staff, catering, etcetera – create something much more than just a day’s visit to an amusement park. They create an experience which visitors will remember for a long time.
Looking at it another way, when you run a theme park, you are in the business of keeping people happy. It’s a funny business, hey? In financial terms, value can be added for the company. It’s easy to calculate: the lower the cost of ‘production’, the higher the added value or profit can be. The happier people are, the quicker they’ll come back or tell their friends.
The difference between a successful and an unsuccessful theme park lies not only in the choice of theme and the rides and events it offers. Say you don’t pay enough attention to staffing. You’ll soon find your customers are unhappy because there aren’t enough people to pay attention to them. In fact, the point is that to a large extent the way in which the park is run makes or breaks it, and to run a park successfully, finance, marketing, sponsorship, sales, operations, entertainment, administration, personnel, maintenance and general services need to work together. In this way, theme parks keep on developing and offering attractions to people which make them return.
And don’t forget: typically, people living or staying within one and a half to two hours from any park will account for 80 per cent of visitors. So there’s a lot of work to do to also attract tourists from abroad and maximize their enjoyment.
Unit 7, Lesson 2, Exercise F 1.33 Part 4
Now … er … let’s see … oh dear, I see we’re running short of time … Maybe I should skip a few slides. On the other hand, perhaps I should just say something about some trends in amusement and theme park development. A lot of research has been done into this area and there are a few trends that stand out.
First of all, you can see that, in terms of life cycle, the amusement park market is mature. In such a market, a few big players will own most of the
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parks around the world. I’ve already mentioned companies like Disney and Paramount.
Secondly, there will always be the race for bigger and better parks. Examples of this are better facilities, faster rides, the highest rollercoaster and the latest technology. More and more parks offer visitors the benefits of technology: virtual reality shows, 3D cinema experiences, ride simulators …
An ageing population means that parks need to
offer entertainment that suits older visitors, too, and not just kids. What’s important to realize in developing your theme park is that it’s the older people who are bringing their grandchildren along.
Finally, and this is more marketing than anything else, theme parks have to be media savvy. What’s different from, say, 30 years ago, is that now they must be designed for television and should be able to serve as locations for filming, celebrity events, competitions and conferences. After all, TV exposure will make tourists aware of your park.
Now … oh dear, I was going to mention the relationship between theme parks and the environment. More and more people will travel to visit theme parks and … well, but … ah … I see that time is moving on. So instead, I’m going to …
Unit 7, Lesson 3, Exercise A 1.34 1 con'tinuous
2 re'source 3 in'gredient 4 'benefit 5 fi'nancial 6 simul'taneously 7 manu'facturing 8 'maximize 9 'calculate
10 'sequence 11 enter'tainment 12 popu'lation
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