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G3 MARKET INSIGHT AUSTRIA


Austria’s


sportsbook dilemma


Is “No-Win, No-Fee” a safe bet?


European sportsbook operators have a


brewing dilemma in Austria that not only risks the estimated €300m in annual


revenues from the Austrian online market, but potentially jeopardises much more


lucrative opportunities in markets such as Germany and Holland.


The story has thus far been contained within national borders, but as television coverage spreads the issue to all corners of the country, keeping a lid on the issue is becoming increasingly complicated and costly.


In essence, online sportsbooks in Austria have been operating outside of their legal remit by offering casino games in addition to sports bets. Austria maintains a monopoly over online gaming, with win2day, a subsidiary of Casinos Austria, the only operator with a licence to offer such games in the country. However, operators with licences in Malta, Gibraltar, the UK etc., have offered games of chance in addition to sports bets provided to punters on their websites.


An uneasy truce has existed for many years in which online operators claim legality based on the Freedom of Services Act granted by European law, while the Austrian Ministry of Finance rejects such claims, but continues to gather taxes from the activity. The Ministry declares all such operators to be illegal, but since it’s unable to block or remove foreign casino operators from the web, the Ministry resigns itself to collecting taxes from illegal operations.


In 2020, 37 unlicensed operators received demands for gaming tax totalling around €50m, with 27 of the operators dutifully transferring €45m to the Austrian treasury. This status quo, however, is being tested by private individuals supported by ‘no-win, no- fee’ legal teams claiming that losses as a result of online gaming activity in Austria are not only illegal (which is undisputed), but more importantly – recoverable.


High profile cases are beginning to penetrate the public consciousness with numerous legal firms in Austria calling upon players with excessive losses to come forward and claim back their money. Vienna-based litigation firm, Advofin, takes 37 per cent of amounts claimed, but covers all costs if the claim is rejected. Such a business model has begun to snowball the


number of claims being made, with Advofin currently pursuing 1,500 claims against 30 online operators for a combined total of €32m. To date, Advofin has a 100 per cent case record, winning each of the 40 cases heard thus far, with €1.5m paid back to players. However, this is thought to be only a fraction of the sums paid in out- of-court settlements.


The cases have been heard in both the lower and higher courts in Austria and in every case the claimants have won.


The escalation of claims and the publicity being drawn to the issue has unnerved operators, with sports betting giant Tipico, the main sponsor of the Austrian Football Bundesliga, informing customers that, as of February 1, its Tipico casino would be permanently closed for Austrian residents. The risk is


P22 WIRE / PULSE / INSIGHT / REPORTS


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