JCM Global’s Evangelia Michalakopoulos and Dragoljub Grekulovic at ICE 2020

have instant tickets, but tomorrow there will be bingo and the opening of casinos, which is a very exciting prospect.”

Hardware didn’t take the backseat on the IGT booth at ICE thanks to the release of Cobalt 27, a product launched to allow the company to effectively break into key markets such as Eastern Europe. Cobalt 27 enables IGT to compete in developing markets, where the Mega Towers and Premium cabinets have limited scope.

“Te US market is so different due to the importance placed upon premium cabinets in that particular geography,” stated Mr. Bugno. “For international markets, hardware is much less of a crucial element. Internationally, IGT offers a reduced range of cabinets, that nonetheless allows us to claim that we’re on par, if not better, than our competition. Te CrystalDual 27 last year was very well received in international markets, while the CrystalCurve has been a huge impetus for growth. In fact, as a percentage, the Curve has been even bigger for across international markets than in the US.”

Interaction with end-users is extremely important to Mr. Bugno and his team, the starting point of which is meeting with IGT’s partners in diverse geographies to discuss and understand their needs. “An excellent input for us as we deal with customers from around the world is that when we visit a location, we go to learn - we don’t go to sell,” underlined Mr. Bugno. “We seek to understand in- venue the mechanics of the operator’s business, which is an incredible source of ideas for us. If you visit Holland Casino, for example, the work they’ve done to attract millennials to their properties is amazing. I’d recommend that any operator looking to engage with this audience should look at Holland Casinos as a standout example of what can be achieved. When we talk about market attunement , this is what we mean. Te big advantage for us, as a developer of games, is to always stay close to your customers, as this enables you to find the right individual solution for their players.”

Closing the game intensive theme of the IGT booth at ICE, Mr. Bugno named his favourite game from the current IGT library - Zodiac Lion. “Zodiac Lion is a game that’s been created by our team in Austria,” described Mr. Bugno. “I saw it while it was being developed on a test machine in Graz. I think the game is so entertaining and engaging. It is a true movie-like experience. I love this game.”

The UBA-Pro Family builds on JCM Global’s trusted cash foundations as RT and RQ debut at ICE 2020

Building upon the successful launch of the UBA-Pro in 2019, JCM Global brought the whole family to the ICE 2020 exhibition. Te newly introduced product suite consists of the bill validator, the UBA-Pro, and two bill recyclers for two and four denominations, the UBA Pro-RT and UBA Pro-RQ

Te UBA-Pro replaces the international best- selling UBA, sharing the same footprint, interface and cashbox to ease the upgrade path, while its new sensors and processors handle notes twice as fast as its predecessor. It’s a quick, plug and play upgrade to the global phenomenon that is the UBA bill acceptor.

"Te UBA-Pro Family builds on JCM’s trusted cash management foundations, with both the UBA Pro- RT and UBA Pro-RQ boasting superior sensors for higher acceptance of street-grade notes and a faster note-to-note speed,” stated Dragoljub Grekulovic, Head of New Products and Development/Global Product Manager EMEA. “In addition, their compact and service-friendly design makes them ideal for the customer-facing retail environments.”

Te two drum UBA Pro-RT compares to the four denomination recycling of the quad unit - the UBA-Pro-RQ. Incorporating a removable recycler is part of a modular set-up that allows easy access to the transport pass, while the recycling units can be directly removed from both the UBA Pro-RT and RQ, not only in case of an issue within the unit, but also to enable the recycling units to be filled within the cage, as opposed to hand-feeding on the casino floor. Te units also take advantage of NVM technology (Non-Volatile Memory), which stores information about each unit, from which data can be pulled to ensure an accurate count at all times.

JCM also showcased its MRX Modular Banknote Recycler at ICE 2020, a device that’s fast, flexible and suitable for a wide range of payment terminal types and tables. Accepting two banknotes per second with a capacity of up to 30 notes and a recycler cassette capacity of up to 60 notes x two drums, operators can select the number of cassettes they need for each individual application making it the ultimate option for flexibility.

Te MRX is available in two forms, the MRX Deposit and the MRX Recycler. Te Recycler can accommodate four modules for multiple denoms which can be replaced by loader cassettes holding up to 300 notes in addition to a cashbox with a total capacity of 2,200 notes.

An RFID tag enables operators to pull information from the unit to discern exactly what’s held within the cashbox. A ticket can then be printed to check the tally against the physical count. Security is ensured with a multiple key system that allows the unit to be opened with one key, but the cashbox requires a second key for access. Sealing protection is also used to visually indicate status in case of unauthorised opening the unit.

JCM also displayed the latest in system technologies including ICB — the Intelligent Cash Box, Ticket2Go — a flexible ticketing solution for both analogue and digital platforms, which can increase machine uptime and reduce operator costs — and PromoNET, which allows operators to personalise their promotions, reward individual player performance and implement couponing across their operation.

“Te Intelligent Cash Box 3.0 is a simple solution to a major issue of casinos,” explained Mr. Grekulovic. “An internal electronic number is assigned by the casino to each specific cashbox asset. Te docking station reads this data and provides information directly from the unit, relaying the asset number and what’s in the box, storing the information to a database. Assigning a number to the cashbox electronically means that the casino can switch the units from one asset to another, without the need to strictly return the same assets to the same machines. Tis is a big headache for operators, who can now print a report from the system to understand exactly how much cash is in circulation and any errors that have occurred in the physical count.”


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