Responsive
We achieved Baby Friendly accreditation, demonstrating our on- going commitment to provide top class care for mothers and babies. The accreditation was awarded by UNICEF and the World Health Organisation, following a lengthy and in-depth assessment process which recognised that best practice standards were in place.
Our community children’s nursing service launched the “Hear I Am” patient voice programme, which gives parents and carers of children with health needs the skills and support to help shape services.
The dementia team acquired special suits that help staff understand the effects of ageing and dementia. The suits impair the user’s mobility, vision and hearing, making everyday tasks markedly harder.
A new trauma triage clinic at Basingstoke ensures that trauma patients receive appropriate follow up care after being discharged from our emergency department.
We increased our respiratory physiology team in response to an increasing number of patients requiring breathing related tests.
We have opened surgical assessment units at both Basingstoke and Winchester. These have improved care for surgical patients and taken some of the pressure off our emergency departments.
Well-led
By implementing our winter plan, we were able to reduce the number of operations cancelled on the day due to a lack of ward beds by 66% in January, while also carrying out an additional 90 procedures.
Our award-winning and pioneering Labour Line has been extended to pregnant women in Portsmouth. The vast majority of women across Hampshire are now covered by the service, which we lead in partnership with Portsmouth Hospitals, University Hospital Southampton and South Central Ambulance Service.
Each ward and area across our Trust is now led by a clinical matron, a role we developed to ensure that our senior nurses, therapists and midwives are providing care and managing the wards. Each matron is responsible for the running of an individual ward and they spend 80% of their time working clinically.
We rolled out a new telephone system called Netcall, which has numerous functions to improve communication between staff and patients.
We were highlighted for improving the quality of life for people living with diabetes during the Quality in Care Diabetes 2016 National Awards. Our group education initiative was highly place in the Patient Care Pathway Adult category.
“The staff are very approachable and work well as a team. They keep us all updated with any treatment and
results and the cleaning procedures are excellent. 10 ”
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