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appropriate support. The most important question is, of course, to ask family members about their needs associated with the death. Always remember:


• Each family is unique • Ask how you can help the family • Learn from each family you meet


Providers must also acknowledge that some families have had to deal with racism and other forms of discrimination in the healthcare system. These experiences can destroy the family’s trust in the system and any expectation that providers will act on the family’s behalf. Providers may have to increase their efforts to identify and overcome these barriers.


Finally, while cultural traditions play a role in the way a person responds to loss, beliefs are not static. Especially in today’s world, communication technologies, global news broadcasts, and extensive migration are creating an environment in which traditional customs are ever-changing.


Conclusion Meeting the diverse needs of bereaved families is a challenge to healthcare providers. At the same time, the experience affords a unique opportunity for providers to assist and support families through one of life’s most difficult times, the death of a loved one. To do this effectively, care providers must appreciate culture beliefs and traditions that differ from their own. Such awareness can prevent misunderstandings, and unneeded distress that the bereaved family might remember and thus grieve for a lifetime. Simple questions can provide an opportunity for the bereaved to share their feelings and unique customs. One key question can begin to build a therapeutic, culturally competent rela- tionship: “How can I help you?”


QUESTIONS PROVIDERS CAN ASK TO ASSIST THE BEREAVED


I am so sorry for your loss. How can I help you?


What are your traditions when an infant dies?


Is there someone I can call for you?


Has your family ever had this experience before?


How did they handle it?


Did you have a funeral service? Was it helpful?


VOICES FROM THE COMMUNITY: CROSS CULTURAL EXPRESSIONS OF GRIEF AT THE LOSS OF AN INFANT


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