growth
and tea extraction. The 2010s brought Air Infusion®
brewing
technology for a smoother, fuller cup of coffee, smart server tracking, IoT-enabled remote equipment monitoring and a keg-free approach to cold brew.
In the 2020s, BUNN continues pushing forward with high-speed bean-to-cup coffee brewing, automated bean-to- batch freshness management and a versatile multi-beverage platform spanning hot and cold beverages — meeting the evolving needs of operators and consumers alike. As the company grew, BUNN recognized the need to build a service network around its products, extending customer support beyond equipment alone to address labor challenges, cost pressures and emerging trends. This approach enabled the company to develop more effective engagement strategies, delivering tailored solutions through the products and services it had developed. The service organization has been crucial to BUNN’s success, bringing its full portfolio together to support the management of large-scale rollouts for major brands. Using connected digital tools to manage beverage programs and optimize performance, the business can analyze machine metrics and efficiently deploy updates across large fleets, driving labor savings, ensuring quality and consistency, and reducing costs by minimizing waste.
BUNN’s customers are served by the company’s brand promise, A Partner You Can Count On™
Unlocking opportunities ahead In recent years, some of the most significant trends have been focused on cold beverages and cold brew coffee. As new and emerging beverages, such as refreshers, continue to gain momentum, BUNN has modified its original cold
BUILDING A LEGACY
Left: BUNN created the world’s first flat- bottom paper filter to improve coffee extraction and taste
Right: Vintage Bunn-O-Matic coffee brewer that helped define a new era of commercial coffee brewing
beverage dispensers to meet the changing demands of an expanding customer base. The evolution of cold beverages has gone beyond refreshment alone — shifting toward indulgent, experience-driven offerings. Consumers are reaching for frozen drinks not just as a seasonal indulgence, but as an everyday treat — drinks that feel like a moment, not just a refreshment. The BUNN Ultra®
frozen beverage dispenser helps operators
bring those treat moments to life with smooth, consistent frozen beverages built for high-demand environments. When cold brew rose in popularity, the company was quick to build on the core technology of a coffee brewer and recently introduced the Infusion Series®
Platinum Pro™
brews a batch of cold brew in minutes. Compact and highly versatile, this system extends
beyond cold brew to support iced coffee, hot coffee, tea and that
8 Aliworld
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