“Every partnership teaches us something new and every customer brings their own vision”
Paul Ingram Carpigiani UK
Carpigiani offered Wingstop tailored advice to refine its shake profile
it could have looked tempting,” says Richards. “But when we broke down the true operating picture with Wingstop — energy usage, cleaning time, durability, parts, servicing and the overall cost of ownership over several years — the conversation shifted. It became clear that the cheaper option would actually cost more in the long run.” It was this transparency that helped Carpigiani win the project: “But this is exactly what we love: collaborating closely, listening carefully, and shaping solutions around each customer’s reality. The more unique the challenge, the more rewarding the partnership becomes,” says Richards.
The road ahead The partnership succeeds not only through technology, but through a shared ambition to elevate the guest flavor experience. Wingstop’s clear customer focus also helps drive the solution-oriented collaboration.
“That energy pushes us to keep evolving, too. From
day one, the goal wasn’t just to provide equipment; it was to become a long-term partner who could support their growth at every stage,” says Richards. “We’re committed to growing together. We’re already
exploring ways to support them with more integrated equipment solutions, smarter service models, and ongoing operational insights.” As Wingstop continues to open new sites and strengthen its presence across the UK, there is a significant opportunity to deepen the partnership further. “What I’d really like to add is just how proud we are of
the journey so far, not only with Wingstop but with all the operators we support across the UK,” says Ingram. “Every partnership teaches us something new, and every customer brings their own vision, challenges and personality to the table. That’s what keeps our work exciting.”
1946
Carpigiani was founded in Bologna, Italy, 80 years ago
500
The company has 500 service centers worldwide
35+
There are more than 35 Gelato University campuses worldwide
carpigiani.com Aliworld 39
BRAND WATCH
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100
