protection across all their websites and use player protection models from the strictest jurisdictions. Tere’s no personalisation, no acceptance of players from different cultures. Some operators are thinking if they do that, it will stop them from getting fined, so that’s what they’ll do. Harmonisation only makes sense on paper. Someone in Spain is very different from someone in Germany. You’re never going to be able to have one piece of regulation across a whole continent such as Western Europe, because there are too many differences and egos get in the way.”


“As platform providers or technology providers, we are going to compete on a day-to-day basis, but we need to come together when it comes to engaging with regulators. It’s difficult to engage with regulators. We’ve got a webinar in November to discuss the report in more detail once everyone has had time to digest it. Ten we’ll be doing a report for Africa before moving on to LatAm. I’d like to see one for Central Europe.


“We need to take a step back and understand that we’re not going to get everything we want, and we have to be a bit honest with ourselves as an industry and then learn to work with the governments.


“Let’s listen to the world, let’s understand their problems, and maybe


“The core message is that operators want better communication, consistency, and clarity from their regulators. Regulators shouldn’t be viewed as enforcement agencies. They’re regulators. What operators are trying to achieve at a very high level is to abide by the regulations in a


successful manner.” Simon Westbury, Strategic Advisor


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