DRGT Managing the Gaming Experience
DR Gaming Technology (DRGT) was at ICE showing a collection of new class-leading web- based applications that, as was the case at G2E in Las Vegas in October, and BEGE in Sofia in November, generated a lot of attention according to CEO, Marco Herrera.
DRGT showcased three specific new software add-ons at ICE 2025, as well as it’s updated drPlayerApp and all-new drStaffApp, all of which are aimed at providing casino operators (and their players) with quicker, easier, and more accessible tools to better manage their floors (and their gaming experience).
Te company’s iOS and Android drPlayerApp includes several further updates and additions after its showing in Las Vegas in October (and several direct user-insights) and now leverages the outcomes of their drAnalytics reports even better. Te user-friendly and easy-to- navigate UX, and easy-on-the-eye UI, continue to push the boundaries of contemporary design, and lead the drive towards truly cashless ‘tap and play’ gaming, as well as the Company’s unparalleled player reward options, promotions, raffles, loyalty and bonusing technology; whilst the all-new
drStaffApp, also available for Android and iOS, provides staff with real- time gaming floor alerts and event notifications via end-to-end encrypted direct messaging including real-time and daily results, big wins, flagged player arrivals, EGM occupancies and AML exceptions to name but a few – all in the palm of their hand, anywhere and at any time.
drServiceHub forms the foundation for both the Groups new 56
drFloorManager and drAnalytics tools and provides a single avenue through which to manage all casino equipment, identify and report on ‘significant events’ as well as EGM maintenance, and the ability to group and filter different types of devices. drFloorManager in turn shows a live real-time view of the casino floor and is accessible from anywhere on any devices; detailing not only EGM game play activity, but player activity too with an easy-to-use ‘one click’ drill down into individual player profiles.
drAnalytics, the ‘jewel’ in the company’s current reporting crown, provides unparalleled data insights, with intuitive reporting and an easy-to-use dashboard builder, an embedded formula editor (ideal for operator-specific KPI customisation) and a range of versatile data visualisation grids, pivot tables, charts, and trend indicators.
Chief Executive Officer, Marco Herrera said: “Te two applications that drew the most interest were drAnalytics and our all-new drStaffApp, both of which are aimed directly at empowering operators to serve customers better. We all know that the key differentiator for any business is how it engages, understands, and services its customers – these tools take those differentiating capabilities to literally the next level.
“One of the main reasons I joined the Company last year was its player
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