Witnessing at close quarters the quality of the work carried out by all the teams involved was extremely gratifying. Special thanks to Dr Bruno Ferreira and the Executive Committee of Estoril Sol for giving us the opportunity to be part of an ambitious but necessary process of modernising their operations. Marcos Pinto, Managing Director Diverstock
NOVOVISION Suite Success
After the implementation of the NOVOVISION casino management system at the Casino Lisboa this past December, NOVOMATIC has followed up with a successful go-live at Portugal’s Casino Estoril.
Just a short few weeks after the go-live at its sister casino in Lisbon, Casino Estoril has now also implemented the NOVOVISION casino management system as the new backbone for its business, elevating the customer service and experience at the legendary casino.
Casino Estoril is renowned for its illustrious history and spectacular size, encompassing not only a broadly diversified casino slots and table games offer, but also five bars, three restaurants, two show venues hosting international show acts and a spacious art gallery. Te games comprise more than 490 slot machines as well as Poker, Roulette, Black Jack, Baccarat and the typically Portuguese dice game French Bank. It is a casino with a rich history, deeply rooted in the international entertainment and show business and popular with local guests and tourists alike.
NOVOVISION was implemented at the Casino Estoril with a premium suite of functionalities, enhancing the business processes as well as the player journey with the manifold tools of NV core, access, pay, promo, smart, tables and more. Brand-new NOVOVISION Self-
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Registration Terminals facilitate fast player access to the gaming floor while maintaining the highest security standards. To enter the casino floors, players can choose to either agree to a biometric registration via fingerprint / facial scan with card or will receive a one-off QR code ticket that entitles them to pass the NV access gates. Most of the live tables have been retrofitted with facial recognition equipment and all EGMs have been equipped with NOVOVISION Player Tracking Modules that will facilitate a smooth gaming experience with the guests’ player account instantly available to them at their fingertips. Te maximum ease of play is sustained by an accurate allocation of promotional points and extra loyalty features at the NOVOVISION Promo Tower. At the same time, the casino benefits from precise accounting and player tracking data at the touch of a button and in real time.
Te system installation at the Casino Estoril was carried out during ongoing business and went live in mid-February after a smooth roll- out that was accomplished within just one week. For both casino venues, Estoril Sol have also opted for the full biometric functionalities
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