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EMERGENCY MANAGEMENT


includes a vision, scope, mission statement, roles and responsibilities and enabling authority.


Program goals and objectives The standard also requires the organisation to establish program goals and objectives that are consistent with the policy and organisational goals, measurable, in compliance with legal requirements, and demonstrate a commitment to continual improvement. Program goals and objectives should be reviewed and modified according to changing information and conditions.


The planning process guides the development, implementation and maintenance of emergency and continuity management programmes.


continuity programs, and a new definition for business continuity is proposed in CSA Z1600-12: Business continuity – strategic and tactical capability of the organisation to plan for and respond to incidents and business disruptions in order to continue business operations at an acceptable predefined level.


Program management Clause 4 of the Standard on Program Management recognises the importance of an organisation’s senior management to provide leadership, demonstrate commitment and assume overall program responsibility, accountability and authority. The Standard requires the organisation to appoint a program coordinator who is authorised to develop, implement and administer the program, and an advisory committee to provide guidance and advice to improve the program. The cross-sector representation on the advisory committee may come from public, private, and non-governmental sectors, and includes other stakeholders and community representation. The advisory committee will also include the program coordinator and others who have the required expertise, knowledge of the organisation, the capability to identify resources from all key functional areas within the organisation and applicable external representation, as required. The program coordinator and the advisory committee


IFHE DIGEST 2014


should consult on important administrative matters concerning priorities and resource allocation in the day-to-day operation of the program to ensure that the goals of the program are met.


Program administration The program coordinator and the advisory committee should provide direction concerning priorities and resource allocation in the day-to-day operation of the program to ensure that it is adequately resourced with money and expertise sufficient to achieve the program goals. A program budget must be appropriated along with a schedule with milestones so that the program remains accountable. Senior management is responsible for securing and providing the financial, human, and organisational resources to plan and implement the program, and for checking, reviewing, and continually improving the emergency management system. Senior management is also required to approve a policy that


Plans and procedures The organisation is required to establish program plans and procedures for the components of prevention and mitigation, preparedness, response and recovery. Organisations can write one or more plan documents that comprise their emergency and continuity management program based on the needs of the organisation. The plans developed can be either individual or integrated in any combination. The program may include: • A strategic plan. • A prevention plan. • A mitigation plan. • A preparedness plan. • An emergency response plan. • A continuity plan. • A recovery plan.


The emphasis of the planning process should consider the integration, alignment, and coordination with management systems such as those that address Occupational Health and Safety (Z1000), Security, Crisis Communication that are in place in the organisation. A project management framework provides


an organisational structure for identifying who is responsible for performing certain activities, including communications between teams, and regular status reporting to inform senior management of progress. Once the plans are developed and strategies are implemented, it will be necessary to establish a maintenance and continuous improvement process. This is required by Section 7 – Program Evaluation.


Records management The organisation is also required to document and maintain records of activities and decisions related to the program, and to establish an effective records management process. Records demonstrate conformity


‘Using an all-hazards approach, the organisation identifies the range of possible hazards and threats and the impact on it and the surrounding area, or the critical infrastructure supporting the organisation.’


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