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Guide to Open Programmes

LEADERSHIP AND STRATEGY 11

Leadership for Senior Civil Servants and Senior Leaders 13
Leadership for Grade 6/7 and Entrants to Senior Management 15
Board and Governance 17
Strategy 19
Executive Coaching 19
Leadership Skills for Middle and Senior Managers 19

POLICY MAKING AND GOVERNMENT 21

The Workings of Government, Parliament and the Civil Service 22
Skills for Working with Ministers and Parliament 24
Ministerial Programme 27
Policy Making and Policy Delivery 28
Qualification in Policy and Public Administration 30
European Union 30

MANAGEMENT DEVELOPMENT 33

Managing People and Performance 34
Essential Management Skills 36
• writing and presenting
• managing time, meetings and resources
Key Management Skills 39
• customer service
• stakeholder engagement
• partnership and contracts
• sustainability
• equality and diversity
• team development
Marketing and Media 42
Management Qualifications 43
Commissioning 44
Tackling Public Service Agreements 44


10 of our most popular courses

Assertiveness 57
Become the Leader You Want to Be 19
Creating Personal Impact 56
Effective Manager 1 34
Effective Presentations 37
Effective Writing 36
Influencing with Integrity 57
Introduction to First-Line Leadership and Management 35
Managing Your Confidence 57
Negotiating Skills 56 Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104