JCM Global’s Payam Zadeh and Michaela Drews with the new FUZION system at G2E
The show-stealing reveal of FUZION delivered a vision of the future of slot player convenience
JCM Global took out-of-the-box thinking to a new level at the G2E show in Las Vegas with the reveal of its FUZIONsystem. Unprecedented degrees of player convenience and functionality will be delivered directly to the slot machine
Tere were three contenders for the ‘product of the show’ at the recent G2E exhibition in Las Vegas, the first an obvious choice, the latest SPHINX 4D cabinet from IGT with its amazing haptic feedback. Te second choice, another easy inclusion at the top of the list, Dragon Link from Aristocrat, which inherits the mantle of the amazing Lightning Link. And finally, from a company world renowned for its hardware, a software solution from JCM Global that blew the minds of those that saw it.
Launching in the US, but promised to arrive shortly thereafter in European markets, FUZION easily became the most talked about new product of the show. FUZION takes a regular video slot machine and turns it into a multi-line profit centre with the potential to vend and redeem lottery, race and sports betting tickets; facilitate Daily Fantasy Sports wagering; conduct cross-enterprise promotional couponing; enable real-time currency exchanges; and streamline tax forms processes.
Utilising a picture-in-picture interface on the slot’s video gaming screen or the player’s own mobile phone, FUZION can communicate directly between JCM Global’s Gen5 printer, the iVIZION bill acceptor and the casino’s management system, which may not sound revolutionary, until you understand the scale of the functionality this now affords.
"We're taking out-of-the-box thinking to a new level by connecting the iVIZION bill validator and GEN5 printer to the casino management system, and unleashing dramatically more
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processing power and flexible functionality," said JCM Global Vice President of Worldwide Marketing, Tom Nieman. "With FUZION, operators can work with their existing CMS provider to have the ability to re-think everything, connecting more profitability to the floor and increase player convenience."
FUZION enables operators to sell and redeem lottery tickets at each and every EGM and even trigger promotional messages before large lottery jackpot draws, allowing players to use existing credits or conduct a standalone purchase. Once purchased, the player simply prints their ticket from the EGM using the Gen5 printer and can redeem their prize.
Utilising FUZION, each EGM can also be used to place race and/or sports bets and print a standard wager ticket. FUZION also gives casinos the ability to enable Fantasy Sports betting, utilising their own or a third party's application. Again the system utilises ticketing functionality to create a transaction ID and print a confirmation ticket.
FUZION also expands the range of promotions that can be offered to both carded and uncarded players, tying the enterprise together with system-generated promotions, instantly delivered right to the player, including drawings, collectible promotions, F&B offers, special events and carded or uncarded player outreach. It’s an ability that can track play for those uncarded players and immediately reward their play at the slot, providing a coupon for a meal or promotional event as a reward for their anonymous play.
FUZION also uses a much smaller barcode, closer in size and dimensions to the QR-codes with which we’ve all become familiar. Te reduction in size means that the design of the ticket can change to encompass more of the promotion, while JCM Global claims that the barcode is still readable even if 70 per cent of it is has been rendered illegible. Further security is added thanks to storage of two bill image scans each time a note is inserted into the iVIZION bill validator. Te images can be retrieved by the slot attendant without opening the slot, whereby they can show the exact order and validate the actual bills inserted into the machine without compromising security.
Utilising the international reach of the iVIZION bill validator, which accepts currencies from around the world, FUZION accepts multiple currencies, with exchange rates either preset or rendered in real-time. Applicable to the US and in certain global jurisdictions, operators are able to print system-generated tax forms directly at the EGM and deliver required documentation to the customer while the back-end system stores the signature forms and data that needs to be delivered to the IRS.
Speaking to JCM Global’s Payam Zadeh at G2E, he emphasised the utility that FUZION provides to operators that builds upon the success of the iVIZION bill acceptor, which has proven to be such a hit with operators in Europe. “iVIZION has traditionally been a casino product for the European market, but we are increasingly seeing gaming halls and arcades utilising iVIZION in addition to ticketing solutions such as Ticket2Go,” described Mr. Zadeh.
“Te UK market in particular has been very open to accepting new concepts and we are excited to bring FUZION to this market. We believe the combination of ticketing, validation and intelligence of the FUZION system opens up great possibilities for operators to provide additional services, sports-betting, lotteries, etc., that will add to the customer experience to the benefit of operators and players.”
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