Insight
GLI EUROPE INTERVIEW Marco Capozzi
Marco Capozzi, ISS Manager, EMEA, GLI Europe
Marco Capozzi wrote his first lines of computer code aged eight, going on to study Management Engineering at university before joining GLI in 2009 as a test engineer. After three years Marco progressed to ISS Manager for the EMEA region, overseeing information security and testing, in addition to field inspections. In the past 12 months, Marco and his team have conducted over 300 inspections all over Europe.
Protecting the integrity of internal systems from abuse
Improvement in the reliability of computer and network hardware and the use of virtualised redundant server clusters has increased the availability of complex computer systems enormously. However, systems still remain vulnerable to environmental threats and to operational threats. Operational threats result from human error in the operational process surrounding the system infrastructure, while environmental threat result from deliberate or uncontrollable events external to the online gambling system.
P36 NEWSWIRE / INTERACTIVE /
247.COM
Information Security Management is a burgeoning part of GLI Europe’s activities. While GLI continues to conduct audits for land-based gaming companies and casinos, igaming presents particular issues in regards to information security risks.
As the igaming industry has matured, so too have the security requirements of igaming jurisdictions. Aside from the difficulties of being part of cyberspace, Internet gaming systems have other risks associated with the nature of their business. Te first is that Internet gambling sites collect a lot of personal information from their players. Tey don’t do this in other to amass information, but to identify their players. Unfortunately, the information that igaming sites collect on their players to verify identity remotely is precisely the information needed for identity theft.
Protecting this personal information is a prime consideration for internet gambling sites because a release of personal information on a large scale could result in catastrophic losses for the business as well as legal issues if the internet gambling site operate in a regime were breaches of personal information must be dealt with in a pre-prescribed manner by law.
Web application vulnerabilities, which leave operators open to attack, are well known. If the igaming site is not available to players, then it cannot generate revenue. Improvement in the reliability of computer and network hardware and the use of virtualised redundant server clusters has increased the availability of complex computer systems
enormously. However, systems still remain vulnerable to environmental threats and to operational threats. Operational threats result from human error in the operational process surrounding the system infrastructure, while environmental threat result from deliberate or uncontrollable events external to the online gambling system. In particular natural or man-made disasters and deliberate attacks on the site.
Te scale and scope of these information attacks keeps Marco Capozzi and the ISS team at GLI Europe incredibly busy. A typical day for Marco includes putting together client offers, which means gathering information from the client; compiling testing plans, quantifying the resources available and the scope as defined by regulation. Pre-planning is necessary so that Marco knows what needs to be done and what needs to be defined with the client, way out in advance. A large part of Marco’s day is dedicated to project management, while his remaining time is devoted to self-education; keeping up-to-date with the latest innovations and security risks. Te key point here is that there is no such thing as a zero-risk system, one without any vulnerability, which makes Marco’s role all the more interesting.
“My point of contact is usually a security expert,
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