Insight
GLI EUROPE INTERVIEW Marco Capozzi
Most of our clients, more than half in fact, don’t require an audit for a single jurisdiction, they require audits for multiple jurisdictions. So our strategy, which is something new and unique to GLI, is to provide a multi-jurisdictional audit. We go on site and we conduct the audit for all jurisdictions, at once.
identify the most relevant issues for the organisation.
“It’s in the interest of the client that we identify vulnerabilities, because this can be very damaging to the company. While no one likes to fail an assessment or audit of this nature, this is ultimately a service provided by GLI that’s in the best interests of the client. Tere are rare occasions when a client simply needs the certificate and reacts to our identification of vulnerabilities,” stated Marco. “But for the majority, there’s a great sense of shock and relief that an issue has been highlighted and can be fixed. In terms of the service we provide to clients, we ensure the qualifications of our personnel are matchless. Tis is a commercial service and providing extremely good service means that we identify not only aspects of high vulnerability but also the medium, and the low risk too.”
It’s an important distinction to make, this idea of certification quality and thoroughness, and it’s worth exploring further. If GLI conducts an audit and the next year a different provider, for example, is asked to conduct the same - does the second auditor find less vulnerability than GLI? “It’s a typical outcome.”
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confirmed Marco. “Typically, if we take over auditing a company for the first time, we discover hitherto undiscovered long-term vulnerabilities. It’s a scenario we see time and time again and in each case our clients are delighted with the outcome. It’s why they remain loyal in the long-run, because they know that we perform our audits to the highest standard.”
In the last two years GLI’s ISS business has grown more than 50 per cent. Te clinical efficiency of GLI’s auditing process, a combination of speed and thoroughness is both recognised and highly valued by clients. As too is the manner in which GLI approaches the process. Marco explained: “Most of our clients, more than half in fact, don’t require an audit for a single jurisdiction, they require audits for multiple jurisdictions. So our strategy, which is something new and unique to GLI, is to provide a multi-jurisdictional audit. We go on site and we conduct the audit for all jurisdictions, at once.
Now you might think, but what is the saving here, because you need to audit for Italy, Denmark, Spain, etc., but GLI has invested a massive amount of time and resources in understanding all the relationships
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