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P ADERBORN , SENNELA GER & DETMOLD 2012


Limited ranges of OTC medicines are available for purchase at the NAAFI. Pharmaceutical items can also be purchased at a local German apotheke (chemist).


Hospital Liaison


Throughout the Designated German Provider (DGP) Hospitals there are a team of Hospital Liaison Officers (HLOs). This team offers a translation service and tries to ensure that your visit or stay at the hospital is as smooth as possible. Please refer to the section on hospitals for more information.


In order to improve links between the medical centres and hospital departments, our Forward Outpatient Department (FOPD) is based at MRS Sennelager. This means that should you be referred to hospital by your doctor you can make all the appropriate arrangements through our FOPD. Patients are encouraged to speak to the HLOs if they have queries or need support over hospital care.


Spectacles


Eye testing is carried out at the MRS and Barker Medial Centres, by a contracted German optician (Mr Martin Klein) and is by appointment only. Local opticians in Paderborn, Elsen and Schloss Neuhaus can carry out eye tests and provide glasses or contact lenses at prices comparable with NHS prices.


Transport to Medical Centres Transport to medical centres is not an entitlement and patients are expected to make their own way, though Unit Welfare Officers may be able to help where there are difficult circumstances. The Garrison Transport Office do provide patient transport to hospital and the service can be booked through the medical centres.


Car Parking


Car parking space at all of the medical centres is limited and patients are obliged to use the adjacent Patients Car Parks. There is no disabled pass scheme.


Visits of Relatives or Friends Currently being reassessed by GOC UKSC


Relatives and friends are Not Entitled to BFG Health Service facilities. However, for immediate and necessary treatment, provided that a sponsorship form has been completed with your families officer, the medical officer in charge may allow a close relative to be seen for emergencies only. This is not an entitlement and is at the discretion of the GP on duty. Furthermore, relatives will not be entitled to follow-on treatment such as x-rays or hospital referral and are advised to bring their European Health Insurance Card (EHIC) or evidence of Private health insurance to cover any German GP or hospital costs.


European Health Insurance Card (EHIC)


All Service personnel and their dependants must obtain EHIC, (which replaces the old E111 Scheme) as medical bills resulting from illness/accidents outside the BFG area will not be met by the MOD. This includes travel to and from the Channel ports via France, Holland and Belgium or family holidays in the southern part of Germany. The form can be taken with you to a hospital or GP or Health Insurance Company as directed when medical care is required.


EHIC provides subsidised or free medical treatment whilst visiting most EC countries. Please note that not all EC Countries give absolutely free treatment, and in many cases the individual has to bear a proportion of the charges. This can easily be overcome by taking out private medical insurance.


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