Medical and Health Services Medical Services


General Information – www.army.mod.uk/bfghs Registration – Service Personnel


The BFG Health Service is the provider of health care to the British Forces, dependants and entitled Civilians.


Registration - All patients are requested to register as soon as possible after ar- rival. You will be asked to complete a questionnaire regarding your health and past medical history. This information may be all we have available for several weeks, until your medical notes arrive. If you have any ongoing medical conditions or you are on any regular medication, you will be advised to make an appointment to see a doctor as soon as possible.


Dependants and entitled civilians living in Paderborn, Sennelager or Bad Lippspringe can register at either Barker Medical Centre or MRS Sennelager. Service Personnel will be registered at the Medical Centre where their Unit is registered.


Remember: • Do register at your Medical Centre as soon as you arrive.


• Do make yourself known to the Health Visitor if you have children under 5 years of age.


• Do use the routine clinics and appointment system at your own medical centre.


• Do keep your appointments at the Doctor or Hospital, or ring in good time to cancel them.


• Do let the Practice Administrator know if there is a system that is not working efficiently.


• Do try not to come without an appointment, unless it is very urgent. • Do try not to misuse the Emergency / out of hours service.


Confidentiality


BFG Health Service takes confidentiality of medical information very seriously and all staff are required to sign declarations of understanding of the issue. Patients should be assured that we take concerns in this area very seriously and try to ensure that tight confidentiality of patient details are kept to only those staff who need to know.


Dispensaries


All three of the main Garrison medical centres (MRS Sennelager, Barker & Detmold) provide a medicines dispensary service. Hours for each service sometimes vary and it would be appropriate to check with the relevant medical centre.


Our dispensaries only carry limited ranges of key items and if patients have special needs then they should be discussed with the dispensary staff or GP in advance.


Unfortunately we do not provide ‘Over the counter’ (OTC) medicines available for purchase and all items will be given only by prescription.


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