FOR MEMBERS Member Services
Bill Stepec, Member Services Director
Bill Stepec has been at the ORC for over seven years. Having previous experience in front reception and our finance department, he has knowledge and experience in almost all facets of the club. In his role as the Director of Member Services, Bill would be happy to help if you have questions regarding clinics and programs, account activity, online registration or just about anything else around the ORC. A giſted communicator, Bill has a degree from the University of Guelph in media studies as well as a diploma in journalism.
Prior to ORC, Gabriella Ralph worked at the Skyline Club as Sales Manager and Tennis Director, managed Credit Valley Tennis Club for two seasons and worked as a Community Support Worker in the Halton Region. Earlier in her career, she also operated a Respite Program for Community Living Mississauga. With a background in social services from Humber College, Gabriella is a natural at forming relationships with our members, and is constantly demonstrating how our club is a great place to exercise, relax and recover from the effects of escalating stress.
How do I go about signing up for a clinic?
There are three easy ways to sign up for any of our fantastic programs: 1. In person 2. Via fax/email 3. Online
Members and guests can download our registration form from the ORC website,
www.ontarioracquetclub.com. You can also pick one up in person from our front recep- tion area, or see page 78 of the guide. Please fill out the registration form in full. Remember your membership number, a contact email address and relevant medical information (for children). Please be advised that children who aren’t on a junior or family membership will be given the non-member price. You’ll also note that each program contained in this guide is associated with a six digit clinic number. Take care to copy this number down accurately, as substituting a “W” with an “F” could mean you enroll in the wrong session of the desired program. If you have any problems with our registra- tion process, our front reception area would be happy to help you with any issues. They can be contacted on our main line, (905) 822-5240.
Aſter this has been taken care of, you can drop your completed form off at the front desk. We can also accept registrations via our fax line, (905) 822-5314. If you have a document scanner attached to your home computer, you can digitize the registration form and email it to bstepec@ontariorac-
quetclub.com
Gabriella Ralph, Membership Director
Devoted to exercise, she is a member of the Major’s Ladies
Tennis League and is spotted regularly in the Fitness Centre and Group Exercise classes sweating it out with ORC members. In January 2009 Gabriella launched the “Welcome To The Neighborhood Program” for new Oakville and Mississauga residents. This year will mark Gabriella’s 10th anniversary at ORC.
8 Ontario Racquet Club 2010-2011 PROGRAM GUIDE
Online registration is currently only possible for ORC members, but plans are in place to make this great feature available to everyone. Click on www.ontarioracquetclub. com , then click on the “online member” section, and follow instruction. Keep check- ing our aforementioned website for updates!
Registration Commencement Dates: FALL PROGRAMS 2010 Members: July 15th Non-Members: August 27th WINTER/SPRING
Members & Non-Members: November 29th, 2010 SUMMER 2011
Members & Non-Members: March 24, 2011
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