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The Incident Command System Integrated Communications. Communications are critical to the safe and


efficient incident management. Ideally, the IC should be able to communicate directly with all on-scene units and support personnel. However, the more players at the incident, the less likely that they will share the same radio frequency. The more people using the same frequency, the more crowded it becomes.


Communications are managed most effectively through the use of a com-


mon communications center and network. Radio and communications inter- operability are the key. Where common or mutual aid radio frequencies are unavailable, the IC should request that a designated individual report to the ICP with a radio from his or her organization. Using these individual radios, the IC can ensure that communications flow horizontally and vertically within the command structure. When common radio channels do not exist between all on-scene units, it may be more effective to have all companies operating on a common radio frequency to work together as a group or divi- sion rather than dividing their resources between functions or areas. Unified Command Structure—Major pipeline incidents often involve sit-


uations where more than one organization shares management responsibility, or where the incident is multi-jurisdictional in nature. A unified command structure simply means that the key agencies that have statutory or jurisdic- tional responsibility jointly contribute to the process of:


• Determining overall incident priorities and strategic goals;


• Selection of tactics for achieving those incident priorities and strategic goals;


• Ensuring joint planning for tactical activities; • Ensuring that integrated tactical operations are conducted; • Maximizing use of all assigned re-sources; and • Resolving conflicts among the players.


For example, an incident involving a natural gas distribution pipeline in


an urban area would likely have a unified command team consisting of the fire department, police department, and natural gas utility. In contrast, a major spill involving a refined products transmission pipeline would have a unified command team consisting of a local on-scene coordinator (e.g., fire department), a state on-scene coordinator (e.g., State Department of Environ- mental Protection), a federal on-scene coordinator (e.g., U.S. Environmental Protection Agency or U.S. Coast Guard depending on location), and the pipeline operator.


As in a single agency command structure, the Operations Section Chief


will have responsibility for implementation of the Incident Action Plan. When multiple agencies are involved in the response, the selection of the Operations Section Chief must be made by the mutual agreement of the unified command team. This may be done on the basis of greatest jurisdictional involvement, number of resources involved, existing statutory authority, or mutual knowl- edge of the individual’s qualifications.


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