Te industry average roulette spin is between one minute and one minute and 20 seconds. We run around 50 seconds, which is a 20 per cent reduction, which has a double advantage. It makes the players more comfortable as they continue to bet the amount they feel comfortable betting, and this makes the experience more enjoyable as they are waiting less time to receive the outcome.


Just before G2E we received approval from GLI for our wheel-synch solution. It’s a two-wheel configuration, which is always in synchronisation. It’s the best outcome because when the player is betting on one wheel, and it comes to a stop, they can bet on the outcome of the other wheel. It’s much more comfortable for the player if we don’t overlap the betting period, as otherwise they can feel like they’re running out of time. And given that the physical wheel has different lengths of the spins, we simply adjust the timing of the next spin to keep the wheels in synch. If a spin takes longer, the next is shorter. If the ball bounces a bit more - we compensate.


We are also the supplier offering the best racetrack betting for roulette. Most competitors don’t show the bet on the racetrack, only on the main table. We show the bet on both, so the player has full confidence in the outcome when they bet. Tere isn’t a single addition to the GameAce that I’d call a game-changer, but together they are a very strong proposition.


How do you make a full-size roulette wheel spin faster?


ETG developers are not wheel manufacturers, which means that wheels operate with their own independent internal mechanism - a configuration file that tells the wheel what to do. Instead of taking what the wheel manufacturer was giving us, we created our own configuration file. Tis enabled us to save time by changing different aspects of the spin. For example, we were able to save 3.5 seconds because we knew in advance when the bet window will close. Previously, when the bet periods ended, the wind-up of the wheel was three seconds before the ball was spun. What we did was anticipate the wind-up, and so three seconds before the bet is closed, we start the wheel.


We found out there are many events that you can control if you reprogramme the roulette interface. We built a new custom protocol from scratch to cut out all the extra time - which does require effort. However, a little bit of time saved here and there - those few seconds multiply. We removed 15 seconds through this process.


A significant change too was one of perception. Wheel manufacturers believe that the bounce of the ball creates more excitement for the players, but this is another waste of time. We found that manufacturers creating more bounce by increasing the speed of the wheel. So we asked


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