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048 049 apollo blinds DSAR 1/3/07 4:57 pm Page 2
We know we’re
going against the
grain of the ‘man in
a van’ business
model that currently
prevails in our
industry, but we
know that’s not the
way our target
customers want to
buy window blinds.
brand can achieve and this is why our still trying to
network of high street showrooms is a decide what
pivotal part of this strategy. We know they want.
we’re going against the grain of the A showroom
‘man in a van’ business model that on a high street
currently prevails in our industry, but also tackles the
we know that’s not the way our target ‘what if
customers want to buy window blinds. something goes
As I said, they are brand conscious wrong’ factor
and they enjoy buying from a high which is always
street retailer. They like the experience part of any
of visiting one of our showrooms to get consumer purchasing decision. There’s
Things can change and we want to
advice in the first instance because, nothing more reassuring than knowing
make sure Apollo Blinds is ahead of the
after all, buying window blinds is not you can go back to the shop and talk to
game because knowing who our
always a snap decision. someone if there is a problem. By
customers are means we can continue
This initial contact also enables our knowing who our customers are, what
to ensure our service and products
customers to get ideas on their own they want and how they buy, we have
meets their needs.
terms and it gives them the choice of shaped our offering to maximise the
how they want to proceed. This is opportunities for our franchisees to
something that simply isn’t possible build their own businesses within
with ‘man in a van’ style selling our network.
because the only way a customer can But just because we are increasing
find out what products the salesperson the size of our market share and
has is to invite them into their home. franchisee network, because we are
And this is not always something appealing to a more affluent target
people are comfortable with, especially market, doesn’t mean we can rest on
when they are at the browsing stage and our laurels.
FURTHER INFORMATION: To enquire online visit: www.thefm.net/34084
Call: 0845 123 6030
email: sales@apollo-blinds.co.uk www.apollo-blinds.co.uk
Apollo Blinds, BMK Industrial Estate, Wakefield Road, Liversedge WF15 6BS
©Design 2007 The Franchise Magazine 49
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