and encouraging users to move to Base24-eps. A breakthrough in Central America came in the second half of 2011 when Panama’s largest payments processor, Telered, selected SmartVista. Telered ran ATM acquiring, processing, clearing and settlement services for 42 financial institutions in Panama. It is also the scheme manager for Clave, the country’s national debit card programme. BPC was recruited to install the Smartswitch routing and authorisation engine and SmartATM components of SmartVista to support transaction processing and ATM network service and monitoring. Go-live was expected in October 2012, once the new platform was certified by Visa and MasterCard, said Ramiro Wong, CEO at Telered. The certification covers the EMV chip-and-pin cards, both for receiving and acquiring. EMV is a new initiative for the region, which still widely uses magnetic stripe cards, observed Wong, and once the certification went through ‘Panama will be the fourth country in the region to receive this, ahead of the US’. After the go-live, Telered intended to modernise the interfaces to banks, ‘to fully take advantage of new functionality and technology’, said Wong. Further planned SmartVista projects would encompass support for POS acquisition and management, integration to internet banking services, utility bill payments, fraud prevention, mobile commerce and cash management across the ATM network. The previous year, Telered celebrated its 20th anniversary and introduced a new development strategy, which included enterprise-wide IT modernisation. Telered was running a legacy Cobol-based platform from ACI Worldwide. The system was posing difficulties in introducing new products, complying with Visa and MasterCard requirements as well as keeping up with ever expanding PSI DSS regulations, and finding specialists to maintain it, said Wong. EMV chip-and-pin cards would require modern technologies, he added. The company recruited Ernst & Young to provide selection methodology. An RFP was sent to 18 vendors. The list was narrowed to six and then to four, which were invited to visit Telered for an in-house demonstration. ACI’s newer software was considered, said Wong, but the vendor did not make it to the final, as it declined to provide an in-house demo (instead, ACI offered Telered to visit one of its customers to see how the system works). The finalists, which comprised Alaric, BPC, Postilion (part of S1 Corporation) and FIS, spent a week at Telered running scripts prepared by the processor. BPC, in Wong’s view, ‘came with all the solutions and answers’, demonstrating ‘fair and square’ that they had a proven track-record and adequate resources, and that SmartVista could deliver modern technology, compliance and fast time-to-market for new products. ‘One major concern’ was BPC’s remoteness from Panama. To address this, BPC put together a small support team locally. Modifications were being kept to the minimum, said Wong. Telered was going through a business process optimisation, to adapt to SmartVista and to retire legacy processes. As an example, he cited improvements on the reporting side: 164 reports were being reduced to 60, due to the transition from flat files in Cobol to an Oracle platform. ‘At the same time, it will enable us to expand services, such as offering more personalised reports available on-demand,’ he added. The final stages of Telerad’s project were completed in the second half of 2013, across 1500 ATMs and 30,000 POS.
Africa
Around the same time as Telered was recruited, BPC also signed a customer in Africa, with Consolidated Bank of Kenya selecting the full SmartVista suite to support its payments business. The bank had previously outsourced its cards business but now had plans to offer Visa and MasterCard, EMV and prepaid cards as well as its new ‘Agency Banking’ service to remote rural communities via POS terminals at local stores and retailers. For the latter service, Consolidated Bank had opted for the SmartMerchant application which would support merchant and terminal set-up, clearing and settlement, billing, statements, invoice and report generation and delivery. The bank would also deploy the vendor’s SmartGuard fraud prevention solution and SmartLoyalty loyalty scheme solution. BPC’s local partner, Tracom Services, assisted in gaining the deal.
Recent sales
In November 2016, Islami Bank Bangladesh Limited (IBBL) chose SmartVista technology including; SmartSwitch and SmartATM to enhance their offering to their customers. In September 2017, Bahrain based International Payment Services B.S.C selected SmartVista platform for core business activities that involve formulating electronic payment solutions for various businesses, ensuring high standards and a competitive price, managing all its services of credit and debit card issuing and ATM acquiring business as part of a single-platform solution. In December 2017, LienVietPostBank (LVPB) migrated MasterCard credit, debit and prepaid card products as well as local
NAPAS debit card from its legacy Electra System to the SmartVista platform. The turnkey project included connecting all of the banks’ existing ATMs and integrating with the Flex Cube core banking system and all other channels like IVR, call center, internet and mobile banking system.
96
Payment Systems & Suppliers Report |
www.ibsintelligence.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224 |
Page 225 |
Page 226 |
Page 227 |
Page 228 |
Page 229 |
Page 230 |
Page 231 |
Page 232 |
Page 233 |
Page 234 |
Page 235 |
Page 236 |
Page 237 |
Page 238 |
Page 239 |
Page 240 |
Page 241 |
Page 242 |
Page 243 |
Page 244 |
Page 245 |
Page 246 |
Page 247 |
Page 248 |
Page 249 |
Page 250 |
Page 251 |
Page 252 |
Page 253 |
Page 254 |
Page 255 |
Page 256 |
Page 257 |
Page 258 |
Page 259 |
Page 260 |
Page 261 |
Page 262 |
Page 263 |
Page 264 |
Page 265 |
Page 266 |
Page 267 |
Page 268 |
Page 269 |
Page 270 |
Page 271 |
Page 272 |
Page 273 |
Page 274 |
Page 275 |
Page 276 |
Page 277 |
Page 278 |
Page 279 |
Page 280 |
Page 281 |
Page 282 |
Page 283 |
Page 284 |
Page 285 |
Page 286 |
Page 287 |
Page 288 |
Page 289 |
Page 290 |
Page 291 |
Page 292 |
Page 293
