websites, enabling individual cardholder data to be captured and formatted prior to production of the card. In practice, the cards could be loaded by the individual credit union to enable customers to access, for example, savings, a loan disbursement or any social benefits paid into the union. All subsequent processing, including the authorisation of each transaction, would be processed via Cortex, with extra services such as SMS alerts for end-customers having been added. Sam Hardwick, project operations manager at ABCUL, said
its new offering was the ‘first such card to be developed solely for credit unions and their members’. ABCUL planned next to offer the card service to each of its 300 affiliated credit unions, this figure representing around 70 per cent of all credit unions in England, Wales and Scotland. A few months later, Germany-based supplier of prepaid payment solutions, Payango, went live with a new international platform, with FIS supporting prepaid card processing and risk management, including fraud monitoring and exceptions management. Volker Breuer, CEO of Payango, said the project was somewhat behind schedule, ‘but that’s okay considering our challenging timescale’. The delay was also partly attributed to the ‘challenges of bringing together partners that don’t have much experience of working together, such as FIS and Visa, and integrating their solutions’. Payango went to market in 2010 to find a system that
would support its international expansion plans. It looked closely at three offerings, all dedicated solutions for prepaid cards. ‘We found that the choice was limited. Whilst many suppliers offer credit card processing and there are large vendors that offer everything including prepaid, such as First Data, we wanted a specialist partner in the prepaid space,’ said Breuer. Impressed by FIS’s ‘strong track record’
User list FIS systems
Example users: Advanced Payment Solutions, UK (Cortex) Airdrie Savings Bank, UK (Cortex) Association of British Credit Unions Limited (UK) Banco Popular, Dominican Republic (IST, Data Navigator, Fraud Navigator, Cortex) Bank Albilad, Saudi Arabia (IST, Cortex) BNZ, New Zealand Bank Zachodni WBK, Poland (Cortex) Bankalararasi Kart Merkezi, Turkey (IST) Card Services for Credit Unions, US (Base2000) Krung Thai Card, Thailand Luottokunta, Finland (IST)
in delivering prepaid projects, it was selected. Payango’s international expansion would also see FIS processing transactions for a wide range of prepaid card offerings, including co-branded prepaid credit cards, virtual accounts cards and pay-out cards (e.g. payroll). ‘Our work with FIS will enable Payango to act as a programme manager and quickly bring new card programmes on board,’ said Breuer. Target geographies were the SEPA countries but also beyond, he stated. Payango had already identified distribution partners in Turkey and Russia and was now looking for bank partners. Bank Albilad in Saudi Arabia was implementing Cortex for
card management and IST as its ATM switch during 2013 and into 2014. The bank has been around since 2004 and spans retail, commercial and investment banking. By Q1 2014, it had 80 branches. It was seeking to consolidate its payments infrastructure to extend its support for channels and broaden its products. It was expected that, on completion of the project, the FIS platform would support over eight million ATM transaction per month and a portfolio of four million debit and prepaid cards. The bank’s CIO cited FIS’s track-record and ability to deploy rapidly as reasons for the selection and, speaking in April 2014, said the bank had already experienced ‘significantly streamlined payments operations’.
Macquarie Bank, Australia National Australia Bank, Australia O2 (UK) OmniPay, Ireland (IST) Open Technology Solutons, US (Base2000) Payango (Germany) Sainsbury’s Bank (UK) Saudi Monetary Authority, Saudi Arabia (IST) Société Générale/BHFM, 14 countries (Connex) St George Bank, Australia (Base2000) United National Bank (UK) Vocalink, UK (Connex, Data Navigator)
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