There is also the general realisation that standing still is not an option for banks that see payments as strategic to their business. There is a relatively small number of examples of banks that have kicked on and have made significant improvements to their payment propositions in the last few years and, in some ways, this more than anything else is likely to spur the laggards. At an event such as Swift’s Sibos, where the large and mid-tier banks set out their payment stalls, it is always interesting to see where the crowds head. There are also the country-level initiatives. UK Faster
Payments was truly innovative and has brought significantly improved service
for UK consumers. One possibility in
terms of individual banks migration is to ‘wrap’ the current infrastructure and then gradually move over time. This has become a fairly common track, putting more flexible, intelligent routing layers in front of the old engines. Those layers tend to be able to understand the context and content of the messages and allow users to adapt the rules that govern them on the fly, in contrast to the more basic reformatting middleware of the past. The layers can ease the integration and, over time, functionality can be gradually migrated into the new layers. Often this approach is given a Service Oriented Architecture (SOA) tag, with functionality in the back-end systems exposed as web services.
Those banks that have made strides have under standably sought to centralise and standardise on systems. This might be per country or, on occasions, on an international basis. Usually there has been a decision to keep the traditional retail and wholesale divide but perhaps to use common components for common tasks, such as reconciliation. A bank such as Société Générale took a first step by physically moving a number of its European payment systems to a single data centre and has sought to gradually replace them since then, subsequently turning to Asia as well.
Among the benefits of the new target architectures is the ability to concentrate investment, so that the new hubs become the focus for investing in technology and expertise. They become centres of excellence, perhaps providing services back to the bank based on service level agreements, and potentially doing so for other institutions as well. Deutsche Bank’s proposition for SDDs is along these lines.
The supplier community
At the heart of the payments systems market are a number of long-term specialists, with central retail and/or wholesale payments processing platforms. These have tended to add complementary applications around their core offerings, through acquisition (there has been a lot of consolidation) or development. This means they have built up a considerable
16
breadth and depth of solutions.
A prime example is ACI, which has been in the payments systems market for 35 years. Here, as elsewhere, the consolidation means the supplier has built up myriad applications, with different strengths, weaknesses, technology and design. There is overlap and a lack of integration so, just as banks are seeking to standardise and centralise, so suppliers such as this are tending to define which systems are strategic, which are not, and then provide the necessary integration. It means some users bases, while still supported, will not see new investment in their systems and will come under increasing pressure from their suppliers to move. Often, this is the moment that banks choose to look at the market as a whole and embark on a selection.
The established suppliers mostly have new systems that have been acquired or are rewrites of old ones, so they remain a source of competitive applications (although there are a few examples of suppliers that have not done so, with their revenue shifting to maintenance rather than new licences). The addition of complementary applications around the core engines means most suppliers can cover a broad set of payment requirements and there are some clear examples of where this has worked well, with suppliers coming up with an attractive set of integrated solutions, within a single contract, making life easier than for those taking a ‘best of breed’ approach and sourcing from multiple vendors (the fact that support of that environment resides with a single vendor is a key attraction).
A number of upstart suppliers have emerged in the last few years with payment engines of their own. Belgium- based Clear2Pay (now part of FIS), UK-based Dovetail, Russia-based BPC and Australia-based Distra (acquired by ACI in 2012) are examples. For all the consolidation, there are specialist suppliers with best of breed applications for particular parts of the payments jigsaw. There are, for instance, long established suppliers of reconciliation and matching systems, message repair tools, fraud detection systems, or the initiation applications. In an area such as direct debits, there are national specialists, as well as Sentenial, with its focus on SDDs. Broader system suppliers, including the core banking system players, with payment modules within their product suites are also relevant and will probably see specialist payment players as competitors. A few of the core system suppliers have positioned their payment modules as solutions in their own right, with mixed results. Oracle FSS is one of these, while Temenos is working on a payments development with ABN Amro, which commenced in 2012. The target market for suppliers is not limited to the banks. The clearing houses themselves and other third-parties in the payment chains are targets and typically use the same types
Payment Systems & Suppliers Report |
www.ibsintelligence.com
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