marketing director at Postilion, the system for Bankom required ‘no specific changes’ and it was a ‘smooth and quick implementation’ lasting three to four months. The system went live in April 2008, having been initially selected 18 months before this. The banks that Bankom was processing transactions for at this time were CMF, Cairo International Bank, Orient Bank and DFCU. It planned to offer the switch to other banks in the country. Bankom was also looking to connect with switches in other nations. A multi-site user was Mashreq Bank in the Middle East. The bank went through an appraisal process in 2007 to look for replacement systems for its existing payments solutions. It looked at the usual players in a six month selection before signing for Postilion in November. Mashreq took Postilion to drive its ATM network, POS terminals and introduce new POS services for retail merchants. This was to support its operations in the UAE, Bahrain, Qatar and Egypt. The bank replaced a range of payment processing systems with one integrated system within a phased project running into the first half of 2009.
Also in the Middle East, Postilion had Arab National Bank (ANB) in Saudi Arabia as a user. According to McMurtrie, ‘ANB was looking to refresh its IT systems for the card issuing part of the business. The reason it was looking for that was that it was migrating to the EMV international smartcard standards, and also to the domestic Span2 systems.’ He believed that to support this technology migration, ANB would have needed to do a considerable amount of work on its existing systems. The bank was also looking to integrate its payments system with core banking systems. And the bank had a particular aim to introduce instant card issuing to give it ‘a competitive differentiation in their market’. It felt that bringing the service of PIN issuance into the branches provided further benefits, allowing customers to sign up for an account and start using it straight away. PayPal was a clearly high profile customer. It had a universal payment adaptor, spanning 24 currencies, with around 15 banking partners by the end of 2010. The S1 and PayPal alliance enabled banking customers to send money to PayPal customers from their mobile device by entering the recipient’s email address or mobile phone number. In late 2009, Mercantile Bank of Michigan, an existing customer of S1, became the first financial institution to sign up for the new offering. For the Distra-derived UP (formerly UPP), National Australia Bank (NAB) had been a significant partner. One of Distra’s first tier one financial services customers, signing in June 2007, it came to hold a minority stake in the vendor. The investment was for an undisclosed amount and occurred in late 2008. In late 2009, it emerged that NAB was setting up a subsidiary called Evolution Payment Services to offer white-label services to other banks, with this offshoot to be underpinned by UP. The first focus was to be merchant acquiring and ATM solutions, with other services to follow. It was believed that a first customer was scheduled to go live before the end of 2009.
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Another important signing was Vocalink. Following the Cruickshank Report, published in March 2000, UK banks found themselves under growing consumer pressure to voluntarily improve the existing three day clearing and settlement cycle. UK Payments Administration (APACS at the time), then defined and agreed the ‘Faster Payments Service’. This was to reduce the time from the initiation of a transaction to the receipt of funds to two hours or less. The authorities then further mandated an aggressive timeline, with the system required to go live in November 2007. APACS went out to tender for a supplier of the new service and eventually selected a joint proposal from the UK’s Vocalink to build and implement the infrastructure necessary to operate the service. In 2006, Vocalink selected Distra to support its infrastructure
for Direct Corporate Access to the Faster Payments Service. In addition to providing the platform for the Vocalink Payment Switch (VPS) gateway, Distra also provided Vocalink with the necessary real-time switching technology to support a direct corporate access for its central infrastructure. Distra claimed Vocalink’s Faster Payments gateway was delivered on time and ready to meet the regulators’ timetable for connectivity testing. Faster Payments went live in 2008. Meanwhile, Payfair, a European card scheme entrant
which reached its pilot phase in Autumn 2009, chose Distra following a selection process from the start of 2008. Distra was felt to have a good track-record, as well as being favourably reviewed by an external consultant. Payfair, which hopes to be a rival to Visa and MasterCard, has based its solution on Distra’s payment switch. This win looked all the more impressive given that Distra was chosen over rivals based in Europe. Payfair went live in late 2009, along with two financial institutions in Asia Pacific, providing a strong finish to this year for Distra. In Australia, Distra had worked with eftpos Payments
Australia Limited (ePAL). Wholly-owned by 14 founding members, which span banks and retailers, it manages 700,000+ eftpos terminals at 389,000 merchants, with daily volumes of around five million payments. ePAL was looking to revitalise its technology, including adoption of EMV, and signed to work with Distra on this. In June 2016, ACI and PT Indopay Merchant Services (Indopay) - a subsidiary of Indonesia banking solutions, inked a deal to help Indopay’s expansion into the eCommerce market in Indonesia and the rest of Asia through ACI’s UP eCommerce Payments solution. In 2016, the company provided London-based FinTech
– TransferWise, with its UP Immediate Payments solution to integrate the FinTech provider into the UK Faster Payments Scheme. In June, ACI and PT Indopay Merchant Services (Indopay) - a subsidiary of Indonesia banking solutions, inked a deal to help Indopay’s expansion into the eCommerce market in Indonesia and the rest of Asia through ACI’s UP eCommerce Payments solution. In September, Erste Bank Hungary (EBH) announced that it was going live with ACI Worldwide’s UP Retail Payments Solution. The bank will also utilise ACI Proactive Risk Manager, and the company’s central
Payment Systems & Suppliers Report |
www.ibsintelligence.com
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