HQ: Massachusetts, US Ownership: Public Founded: 1983 # Clients: 200 # Staff: 2000+
Key Clients: AIG, Barclaycard, BNP Paribas, Bank of Oklahoma, HSBC, ING, JPMorgan Chase
Key Highlights
Company Overview
• Initially solutions catered for exceptions processing and subsequently developed a product for Business Process Management (BPM)
• Invested in cloud services for BPM, with half of its revenue coming from financial sector and with specific solutions built for clients in that sector
Product Overview
• Primarily a system which handles and manages processes rather than a payment system per se. It contains a range of interfaces to address various functions
• Provides business framework of rules for banking, financial, healthcare and other sectors with a capability to build customised applications using SmartBPM
• Strong in BPM niche • Impressive growth and customer base • Ever greater geographical reach from initial US focus
