Summary Type of financial institution: Universal bank Headquarters: Almaty, Kazakhstan Branches: 147 branches and outlets and 550 points of sale Assets: $2.2 billion (October 2010)
Project scope: Retail banking/consumer finance, front-to-back office, head office and branches System/vendor replaced: BISquit from BIS (Banking Information Systems)
System/vendor installed: CFT-Retail bank and CFT-Front office from CFT (Centre of Financial Technologies) Technology: Oracle platform, IBMservers
Current Functionality: Consumer loans (express loans, car and mortgage loans, revolving credits) and retail deposits
Interfaces: GL and corporate banking system (IBSO from CFT), scoring solution, credit bureaux, plastic cards software
Selection team: Bank (IT, business and analytical departments, top management), initial research by consultants Selection time: Six months Installation team: Bank (IT, business and analytical departments) and vendor Installation time: Six months (express loans – initial project) Level of satisfaction: High