following trends some time ago,' he observed. Prospero, as with Pelican, was interfaced to Flexcube.
Conclusion
The bank had 'set the pace and we have to keep it up now', concluded Dickens. There is a lot more innovation, in terms of new products and channels, and the core system replacement has been an important building block. Fortunately, despite the problems of the past, most of the customers had remained loyal, so ADCB was able to build on this base, with much of the marked improvement in profits coming from here, with a wider range of products and much greater flexibility and time to market, as well as improved customer service in the branches and via new channels. The bank must not 'let itself go' again and must ensure that it doesn't once more lose its top spot, but the current and future projects, along with the solid base that has been built in the last few years, suggest that the lessons have been firmly taken on board.