Summary Type of financial institution: Universal bank Headquarters: Jakarta, Indonesia Branches: Around 1590 Assets: $14.27 billion (30th June 2011) Project scope: Core system replacement System/vendor replaced: Fiserv's ICBS on the IBMiSeries System/vendor installed: Flexcube from Oracle FSS Technology: HP, IBM, Sun
Current functionality: 'Mass market' low-end lending and savings, retail, corporate and SME banking
Interfaces: To loan origination and collections and receivables systems at the front-end; to card management, payment, internet banking, and general ledger systems at the back-end
Selection team: Bank and consultant Selection time: 18 months Installation team: Primarily bank and vendor, one or two local partners Installation time: Phased but full project took four and a half years Level of satisfaction: High
