Summary Type of financial institution: Universal bank Headquarters: Hanoi, Vietnam Branches: 130+ branches and offices Assets: $4.8 billion (2010)
Project scope: Full core banking operations (head office and branches), centralisation System/vendor replaced: In-house developed, decentralised system System/vendor installed: Sungard Ambit Technology: Oracle 10g and Unix
Current functionality: Corporate, institutional and retail banking, branch automation, internet banking, corporate cash management
Interfaces: Central state bank clearing house (CITAD), Swift, ATMswitch (local debit card, Visa,Mastercard etc), internet banking (consumer/corporate), local payment companies
Selection team: In-house and consultant Selection time: Four months Installation team: In-house and vendor Installation time: Ten months Level of satisfaction: High