Basic core: deposits, overdrafts, standing orders, payments and funds transfer
General ledger Teller and customer service system Investment management Cards Loans management Customer default management Treasury Bulk payments (domestic and cross-border), via electronic and physical payment channels
Liquidity management Collections and receivables Reconciliation and dispute management Trade finance.
Axis Bank (India) Bangladesh Commercial Bank (Bangladesh) Central Bank of Seychelles (Seychelles) Exim Bank (Tanzania) Jammu & Kashmir Bank (India) Mekong Housing Bank (Vietnam) National Bank of Abu Dhabi (UAE, US) Regional Development Bank (Sri Lanka) Reserve Bank of India (India) Saigon Hanoi Bank (Cambodia, Vietnam) Social Development Bank (Nepal) Sonali Bank (Bangladesh, UK) Tamweel (Egypt) Vietnam Bank for Social Policies (Vietnam).
Selection SHB identified two major areas that the new system had to excel in:
1. Modern technology platform. This was essential 'to enhance the power of management, limit risks of business activity, diversify products and services of the bank and synchronise to meet the ever increasing requirements of customers'.