27
SALES: £47m
28 CRESTA WORLD TRAVEL GILES TRAVEL
Cresta House, 32 Victoria Street, Altrincham, Cheshire WA14 1ET • 0161 926 8800
crestaworldtravel.co.uk bt@crestaworldtravel.co.uk
3 Lacemaker Court, London Road, Amersham, Buckinghamshire HP7 0HS 01494 733480
gilestravel.com
sales@gilestravel.com
UK business travel gross sales 2014 £47m New business 2014 £2m
Key personnel John Bond Chairman Sue Houldsworth Business and retail director Adrian Smyth Sales director Nigel Schofield Commercial director Lorraine Deeny Business development manager
Main industry sectors of clients Public and academic, engineering, chemicals, services and media.
Services offered in addition to business travel Leisure, tour operations and MICE.
Number of transactions in 2014 86,000 Air 69% • Hotel 10% • Rail 15% Car 0.5% • MICE 4.5% • Other 1%
Transactions handled online 6%
Locations and networks Altrincham and Enfield. Advantage and WIN. UK full-time equivalent staff 70 Average length of service 11 years Average industry experience 20 years
Technology offering Galileo, Worldspan and Sabre GDSs. KDS online booking tool, T50 MI reporting and American Express expense management.
Biggest innovation in 2014 Renewing ISO 9001 and 14001.
Agency description Cresta Business Travel is a modern, full-service TMC. It offers worldwide flights, hotels, rail tickets, car hire, passports and visas within a structured environment that helps corporates to reduce costs and take control.
Locations and networks Amersham and Harlow. Member of LCC Global Travel and ATG. Advantage Focus, Radius, ABC and WIN. GTMC.
UK full-time equivalent staff 71 Average length of service 6 years Average industry experience 12 years
Technology offering Sabre and Amadeus GDSs. G-Connect (Amadeus e-Travel Management) online booking tool, G-Track (Evolvi,
Thetrainline.com) rail booking. GIST front office toolkit and QC system. Concur expense management.
Biggest innovation in 2014 Giles Drive executive chauffeur transfer service, using long-wheel-base Jaguar XJs. Passengers are provided with personalised refreshments and a newspaper, as well as interactive entertainment via a Giles Drive iPad. The service offers GPS tracking and location tools.
Agency description Giles Travel aims to be an extension of its clients’ own organisations by understanding their culture, brand values and business objectives. The company says it offers savings on policy, time and cost with a multi-award winning personal touch.
UK business travel gross sales 2014 £45m New business 2014 £5m
Key personnel David Giles Chairman Mandy Giles Managing director Richard Priestley Sales director Natalie Oldershaw Operations director John Cooper Marketing director
Main industry sectors of clients Retail, oil and gas, automotive, pharmaceutical and fashion.
Services offered in addition to business travel MICE, chauffeur-drive, training, venue finding, leisure, and travel marketing services.
Number of transactions in 2014 183,000 Air 50% • Hotel 25% • Rail 12% • Car 2% MICE 10% • Other 1%
Transactions handled online 13% Transactions handled online 47%
Locations and networks Colchester, Richmond and St Helier, Jersey. Affiliations with US and Australian TMCs. GTMC. Advantage Corporate Premium.
UK full-time equivalent staff 60 Average length of service 9 years Average industry experience 15 years
Technology offering Galileo (Travelport) and Amadeus GDS. GD Book Online (Traveldoo, KDS), GD MI reporting (Travcom/Crystal), GD TT traveller tracking (Agentivity) and itinerary app (ViewTrip).
Biggest innovation in 2014 The launch of Gray Dawes Master Profiler, a centralised profile tool using both API and SDK to access and drive compliancy within the GDS alongside profile synchronicity with its technology partners.
Agency description Gray Dawes provides its clients with an all-round travel service proposition, from measuring the total cost of a trip, including meals and taxis, to an overall insight of client expenditure. It aims to provide continuous support to clients through technical innovation and customer service.
SALES: £45m
29
SALES: £42.8m GRAY DAWES TRAVEL
The Octagon, 27 Middleborough, Colchester, Essex CO1 1TG • 0844 855 3700
gray-dawes.co.uk info@gray-dawes.co.uk Twitter: @graydawestravel
UK business travel gross sales 2014 £42.8m New business 2014 £3.5m
Key personnel Suzanne Horner Chief executive officer Julia Curtis Head of sales Gavin Sanderson
Head of account management Allison Knight Head of customer services David Chappell Head of technology
Main industry sectors of clients All, particularly finance, energy, distribution, retail and IT.
Services offered in addition to business travel Expense management, MICE, venues, group travel and consultancy.
Number of transactions in 2014 123,000 Air 74.2% • Hotel 16.7% • Rail 5.3% MICE 2.8% • Other 1%
82 BBT MAY/JUNE 2015
BUYINGBUSINESSTRAVEL.COM
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128