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SALES: £62m


GROSVENOR TRAVEL MANAGEMENT


46 Gillingham Street, London SW1V 1HU 020 7802 2131 grosvenortm.co.uk management@grosvenortm.co.uk


UK business travel gross sales 2014 £62m New business 2014 £3m


Key personnel Dominic Joyce Managing director Bill Pougher Finance director Richard Turpin Sales director


Main industry sectors of clients Security, natural resources, finance, advertising, consultancy and legal.


Services offered in addition to business travel MICE, venue finding, consultancy and bespoke leisure.


Number of transactions in 2014 165,000 Air 65% • Hotel 20% • Rail 5% • Car 2% MICE 5% • Other 3%


Transactions handled online 15%


Locations and networks Three London offices. Travelsavers TWIN global network. UK full-time equivalent staff 60 Average industry experience 10 years


Technology offering Sabre GDS. GetThere, Concur, MI reporting, Traveller Tracking and Security (Sabre), G-bulletin disruption advisories and Tripcase.


Biggest innovation in 2014 Providing ticket prices in euros for clients in Europe.


Agency description Grosvenor Travel Managment is an independent TMC, offering flexible end-to-end travel solutions and expense management for demanding clients.


Number of transactions in 2014 118,000 Air 67% • Hotel 12% • Rail 5% • Car 3% MICE 5% • Other 8%


Transactions handled online 6.5%


Locations and networks City of London. 53 offices globally. Advantage Focus and GTMC. UK full-time equivalent staff 69 Average length of service 8 years


Average industry experience More than 20 years


Technology offering Sabre, Apollo, Worldspan and Amadeus. Concur, Swift Trip, Client Manager, IBank, Mopier


Biggest innovation in 2014 Launching Altour24, an in-house, full-service out-of-hours service providing emergency support to all of Altour’s clients.


Agency description With sales of over US$1.9 billion in 2014, Altour is the largest independently-owned TMC in the US and one of the largest TMCs globally. Serving the luxury and mid-markets, Altour employs more than 1,250 travel professionals worldwide.


25 ALTOUR


1st Floor, Eastcheap Court, 11 Philpot Lane, London EC3M 8BA • 020 3819 5000 altour.com altour@altour.co.uk Twitter: @altour


UK business travel gross sales 2014 £56.2m


New business 2014 £8m


Key personnel Mark Wilson General manager Nigel Parkinson Senior vice-president global corporate development Dean Cumming Director of revenue management David Mason Director of sales Duncan Wilkie Key account manager


Main industry sectors of clients Financial services, law, insurance, entertainment and media, arts and technology.


Services offered in addition to business travel MICE, global concierge, leisure, touring and film-production travel.


Key personnel Chris Airey Managing director Matthew Truin Operations director Nicky Scowcroft Finance director Iain Lawrence Business development director Paula Perrott Reservations manager


Main industry sectors of clients Charity, NGO, humanitarian, faith, academic, higher education and public sector.


Services offered in addition to business travel Specialist in-house visa service, conference and group travel, venue finding, travel reporting and consultancy, systems integration and risk management service.


Number of transactions in 2014 129,137 Air 73% • Hotel 6% • Rail 13% • Other 8%


Transactions handled online 21%


Locations and networks London, Manchester and Melbourne. Raptim and Lufthansa City Centre International. GTMC.


UK full-time equivalent staff 101 Average length of service 4.6 years Average industry experience 8.7 years


Technology offering Travelport (Galileo) and Amadeus GDS. You-book self-booking tool (Amadeus e-Travel Management), on-track rail tool (Evolvi) and MI reporting: Mi-bank (Cornerstone) and Mi-bank Express (in-house), pin-point tracking and risk management tools (Anvil), and web portal.


Biggest innovation in 2014 Pre-paid hotels and billback added to You-book online booking system.


Agency description A multi-award winning TMC providing travel management consultancy and comprehensive travel solutions to humanitarian, academic, religious and NGO clients. It prides itself on a deep knowledge of customers’ specialist needs and has a wide range of charity and academic airfares globally.


SALES: £56.2m


26


SALES: £48.1m DIVERSITY TRAVEL


Manchester One, 53 Portland Street, Manchester M1 3LD • 0161 235 5407 diversitytravel.co.uk info@diversitytravel.co.uk Twitter: @diversity_trvl


UK business travel gross sales 2014 £48.1m New business 2014 £10,760,000


BUYINGBUSINESSTRAVEL.COM


BBT MAY/JUNE 2015 81


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