4 BCD TRAVEL
30 Eastbourne Terrace, London W2 6LA • 020 7309 3728
bcdtravel.co.uk
sales.support@
bcdtravel.co.uk Twitter: @bcdtravel
UK business travel gross sales 2014 £564m
Key personnel Mike Walley President and chief operating officer, UK and Ireland Michele Lawley Managing director, UK and Ireland Laura Everitt Chief financial officer, UK and Ireland Tony McGetrick Vice-president and director of sales and marketing, UK and Ireland
Main industry sectors of clients Finance, film and television, entertainment, professional services, advertising, media, pharmaceutical, fast-moving consumer goods, energy, defence, technology, consulting, sports and SMEs.
Services offered in addition to business travel MICE. Advito consulting, advisory and project management service, expense management, travel risk management, and carbon emissions tracking and reporting. Marine and leisure services.
Locations and networks Eight wholly-owned business travel centres in London (2), Hull, Liverpool, Maidenhead, Manchester, Pinewood Studios and Dublin, plus 17 implants/outplants. Operates in more than 100 countries, with ownership across all major markets. GTMC.
UK full-time equivalent staff 550
Average length of service 8.3 years
Average industry experience 10 years
Technology offering Sabre, Amadeus and Travelport GDSs. Proprietary online booking tool and ability to offer all third-party online tools. Decision Source bespoke reporting suite incorporates security tracking, pre- and post-trip data, and analytics. TripSource app.
Biggest innovation in 2014 Development of BCD’s Decision Source data tool, allowing for the prediction of travel patterns, the identification of areas for review and the uncovering of new opportunities, which would have previously taken significant time to comprehend and calculate.
Agency description BCD aims to help companies make the most of their travel spend. For travellers, this means keeping them safe and productive, and equipping them to make good choices. For travel and procurement managers, it means support in growing their programme’s value. For executives, BCD ensures the travel programme supports company objectives.
SALES: £564m
5 (including Corporate Traveller)
SALES: £563.266m FCM TRAVEL SOLUTIONS
6th Floor, CI Tower, St George’s Square, New Malden, Surrey KT3 4TE 0800 082 1635
fcmtravel.co.uk •
info@fcmtravel.co.uk Twitter: @fcm_uk
UK business travel gross sales 2014 £563.266m
New business 2014 £105.059m
Key personnel Steve Norris
Corporate managing director, Flight Centre Group Joanna Greenfield General manager, FCM Travel Solutions Graeme Milne General manager, Corporate Traveller Lucy Francis General manager, Cievents
Main industry sectors of clients More than 50 industries split between FCM Travel Solutions (mid/large national and multinational clients) and Corporate Traveller (UK companies spending £100,000 to £2 million). Specialist division in Aberdeen, servicing more than 70 clients in the marine and offshore industry.
Services offered in addition to business travel MICE business, handled by
Cievents.com.
Number of transactions in 2014 1,597,718 Air 37.65% • Hotel 35.65% Rail 23.66% • Car 1.26% Other 1.78%
Transactions handled online 47%
Locations and networks 30 business travel centres throughout the UK and Scotland. Global presence in 93 countries. GTMC.
UK full-time equivalent staff 684
Average length of service 8 years
Average industry experience 14 years
Technology offering Travelport (Galileo) and Amadeus GDSs. Self-booking tools including Concur, Amadeus e-Travel Management, KDS, Evolvi,
Thetrainline.com and Conferma.
Client Bank proprietary global reporting solution, Client Bank Connect proprietary reporting and analytics tool, FCM Portal, FCM Mobile (giving travellers access to itineraries, flight status notifications and online check-in) and FCM Secure travel risk management programme.
Biggest innovation in 2014 Data Review Pack, a new, highly visual client data pack with greater financial detail and a much higher level of reporting, including tailored exception reports highlighting areas for controlling travel spend (missed savings, policy and booker behaviour, cabin class and online adoption), plus a ‘toolkit’ enabling the client to tackle these areas and effect change in their business.
Agency description FCM offers the benefits of a global TMC the with intimacy of a local service to mid/large national and multinational clients, while Corporate Traveller delivers an expert local service to UK SME clients. The company has a philosophy of ‘one size doesn’t fit all’, and focuses on fulfilling the differing needs of all stakeholders within the organisation, whether it’s the procurement director, the travel booker or the traveller.
BUYINGBUSINESSTRAVEL.COM
BBT MAY/JUNE 2015 67
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