8 EGENCIA UK
7th Floor, 24 Chiswell Street, London EC1Y 4TY • 0161 233 5500
egencia.co.uk
sales@egencia.co.uk Twitter: @egencia_uk
UK business travel gross sales 2014 £300m
New business 2014 150 new clients from a base of 500.
Key personnel Graham Kingsmill Managing director Andrew Clarke General manager (large enterprise) Patrick Gray General manager (medium enterprise) Scott Chapman Sales director Adrian Whitcombe Marketing manager
Main industry sectors of clients Retail, finance, technology, pharmaceutical, professional services and manufacturing.
Services offered in addition to business travel Consulting, MICE and executive travel, plus leisure travel through sister company Expedia.
Transactions Air 40% • Hotel 35% • Rail 5% Car 10% • MICE 5% • Other 5%
Transactions handled online 90%
Locations and networks London and Manchester. US, France and 65 offices worldwide. GTMC.
UK full-time equivalent staff 240
Average length of service 5 years
Average industry experience 8 years
Technology offering Amadeus GDS. Egencia provides customers with a combination of global technology and local service. Its single integrated platform includes ability to book air, rail, car and hotel – either on or offline, with real time profile synchronisation, dynamic reporting and traveller tracking.
Biggest innovation in 2014 Continuous enhancement of booking tool, including
consumer-grade user interface. Trip Navigator, Egencia’s mobile app, also gives travellers step-by- step itinerary guidance during their trip, real-time alerts and access to mobile-only deals.
Agency description Egencia is a global TMC and part of the Expedia group. Its online booking tools and customer service offerings are designed with the insight provided by millions of consumers, as well as the user experience from its sister travel brands, such as Expedia, Hotwire and
Hotels.com.
SALES: £300m
9 PORTMAN
Rutherwyk House, 57 Guildford Street, Chertsey, Surrey KT16 9AY 01932 797100
portmantravel.com sales@portmantravel.com Twitter: @portmantravel
UK business travel gross sales 2014 £270m
New business 2014 £36m
Key personnel Steve Allen Chief executive officer Adrian Parkes Chief commercial officer David Canavan Chief financial officer John Dick Operations director
Main industry sectors of clients Retail, banking, insurance and finance, consultancy, defence, engineering and construction, legal, marine, oil and gas, media, pharmaceuticals, professional services, public sector, retail and utilities.
Services offered in addition to business travel Airport services, consulting, executive leisure forex, marine travel, medical repatriation, visa services, MICE, sustainability consulting and reporting, and VIP travel services.
Number of transactions in 2014 950,000 Air 40% • Hotel 26% • Rail 28% Car 2% • MICE 2% • Other 2%
Transactions handled online 52%
Locations and networks Aberdeen, Birmingham, Chertsey, East Kilbride, Edinburgh, London, Manchester, Motherwell, Newcastle and Stoke, and implants. Tralee and Amsterdam. Part of the Radius Travel network. GTMC.
UK full-time equivalent staff 400
Average length of service 8.5 years
Average industry experience 15 years
Technology offering Travelport and Sabre GDSs. Portman One point-of-sale booking technology (proprietary) Portman Three Sixty (Cognos by IBM), Portman Live Wire – AETM,
Citric, Concur, Evolvi, GetThere, and Portman Trip Planner itinerary management and traveller tracking tool.
Biggest innovation in 2014 The launch of the Portman One booking tool, offering total trip management by using metasearch techniques and aggregating rich content, real-time fares and rates (including agency net fares and corporate negotiated deals) and availability from global markets and low-cost carriers.
Agency description Portman’s commitment to delivering outstanding service and market- leading innovation has been recognised through a number of awards: recipient of the prestigious Investors in People Gold accolade; simultaneous re-certification of three ISO standards; winner of the best sales account management team at the Business Travel Awards 2015; and Project Icarus Gold Medal accreditation.
SALES: £270m
70 BBT MAY/JUNE 2015
BUYINGBUSINESSTRAVEL.COM
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