12
SALES: £210m REED & MACKAY
Nexus Place, 25 Farringdon Street, London EC4A 4AF • 020 7246 3268
reedmac.co.uk marketing@reedmac.co.uk Twitter: @reedmackay
13
SALES: £162m HILLGATE TRAVEL
Stephenson House, 75 Hampstead Road, London NW1 2PL • 020 7753 8811
hillgatetravel.com warren@hillgatetravel.com Twitter: @hillgatetravel
14
SALES: £154m
CHAMBERS TRAVEL GROUP
Broken Wharf House, 2 Broken Wharf, London EC4V 3DT • 020 7429 9600
chamberstravel.com
enquiries@chamberstravel.com Twitter: @chamberstravel
UK business travel gross sales 2014 £210m
New business 2014 £27m
Key personnel Fred Stratford Chief executive officer Tracy Baumfield Sales director Paul Cook Director of operations Matthew Everson IT director
Main industry sectors of clients Law, insurance, financial services, oil and gas, mineral mining and media.
Services offered in addition to business travel Event management and consultancy.
Number of transactions in 2014 550,000 Transactions handled online 20%
Locations and networks London, Aberdeen and Colchester, and 11 implants. Founder of GSM. GTMC and Advantage Corporate Premium.
UK full-time equivalent staff 362 Average industry experience 21 years
Technology offering Sabre GDS. Reed & Mackay’s iQ technology is built entirely in-house and includes a self-booking tool (ViatiQ), portal, MI, traveller tracking and alerts, and app.
Biggest innovation in 2014 The launch of ViatiQ, Reed & Mackay’s new online self-booking tool.
Agency description Reed & Mackay manages travel for high performance professionals who have specialist and exacting requirements. The company believes that exceptional service comes from attention to the smallest of details. It believes that by building technology entirely in-house, it can ensure that nothing is left to chance and savings are consistently delivered.
Key personnel Jeremy Bull Chairman Anthony Rissbrook Managing director Warren Dix Director of sales and marketing Antoine Boatwright Chief technology officer
Main industry sectors of clients Financial and professional services, retail, manufacturing, public sector and media.
Services offered in addition to business travel MICE, venue finding, VIP, concierge, sports and executive leisure travel, passport and visa services, expense management and environmental reporting.
Number of transactions in 2014 375,200 Air 55% • Hotel 25% • Rail 16% • Car 0.5% MICE 3% • Other 0.5%
Transactions handled online 34%
Locations and networks London, High Wycombe and Newport. Client implants in London and Kent. Part of Globalstar network. GTMC and Advantage Corporate Premium.
UK full-time equivalent staff 171 Average length of service 7.4 years Average industry experience 15 years
Technology offering Sabre GDS. Hillgate Freeway self-booking tool (proprietary), Concur Travel, GetThere, Amadeus e-Travel Management, Gateway portal, Find My Travellers security tool, MiWay Analytics, MI reporting suite, Gateway Approver online approval and Gateway Expense automated data transfer tool.
Biggest innovation in 2014 Launching dynamic reporting tool MiWay Analytics, which incorporates pre-trip and post-trip dashboard visualisations.
Agency description Hillgate Travel says its mission is to be the TMC that is most recognised for delivering the perfect combination of very high levels of service, and its continuous development of innovative technology solutions for its clients.
UK business travel gross sales 2014 £162m New business 2014 £18m
UK business travel gross sales 2014 £154m
New business 2014 £13m
Key personnel Chris Thelen Chief executive officer Debbie Carling Chief operating officer Pam Bridger Chief financial officer
Main industry sectors of clients Pharmaceutical, government, retail, fast-moving consumer goods, automotive, energy, aerospace and creative.
Services offered in addition to business travel Event management, consultancy, private client, venue finding, strategic meetings management and elite travel.
Locations and networks London HQ, six implants and Glasgow. France, Germany, Spain, Italy, the Netherlands and Sweden. Part of CTM network. GTMC. Advantage Corporate Premium.
UK full-time equivalent staff 250 Average length of service 8 years Average industry experience 15 years
Technology offering Sabre and Amadeus GDSs. Online booking tools, portals, expense management, traveller tracking, forecasting tools and mobile app.
Agency description Chambers Travel is one of the fastest growing TMCs in the UK, with offices across Europe. The company says it wins awards by combining great people with innovative technology to deliver comprehensive content and simple business travel management processes, both flexibly and with a personal touch.
BUYINGBUSINESSTRAVEL.COM
BBT MAY/JUNE 2015
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