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clicktravel.com hello@clicktravel.com Twitter: @clicktravel
UK business travel gross sales 2014 £85.15m
New business 2014 £27m
Key personnel Simon McLean Managing director James McLean Finance director Jill Palmer Operations director
Main industry sectors of clients All industries, including commercial, charity and public sector.
Services offered in addition to business travel Meetings and events, and consultancy.
Number of transactions in 2014 735,000 Air 20% • Hotel 20% • Rail 55% Car 1% • MICE 4%
Transactions handled online 96%
Locations and networks Birmingham. Advantage Focus.
UK full-time equivalent staff 110 Average length of service 3 years Average industry experience 12 years
Technology offering Galileo and Amadeus GDSs. Travel Cloud (in-house booking tool).
Biggest innovation in 2014 Bringing its ‘out-of-hours’ service in-house so customers can experience Click’s customer service from Click staff around the clock, without the use of external providers.
Agency description Click Travel helps its clients reduce the cost and complexity of travel management by providing service, software and strategic advice. It has a 98 per cent client-retention record, and has been twice named one of The Sunday Times’ ‘100 best small companies to work for’.
Locations and networks Aberdeen (2). GTMC, Advantage Corporate Premium and American Express Travel Partner Network.
UK full-time equivalent staff 120 Average length of service 7 years
Technology offering Amadeus GDS. Amadeus e-Travel Management.
Agency description Munro’s Travel has a proven track record in the management of corporate, offshore and marine travel, stretching over 40 years. The company understands that quality of service is an absolute priority and is so much more than simply booking flights, hotels and car hire, and therefore provides a wide range of ancillary services such as crisis management, traveller tracking, passports and visas, and security support to complement its core services.
Key personnel Murray Burnett Managing director Nicola Reith Business travel manager Cheryl Sinclair Sales and account manager Michael Wright Finance director Ian Massie Head of group travel
Main industry sectors of clients Energy
Services offered in addition to business travel Groups and conference travel.
Number of transactions in 2014 140,000 Air 51.2% • Hotel 37.8% • Rail 3.4% Car 4.3% • MICE 1.7% • Other 1.6%
Transactions handled online 1%
Key personnel Julie Oliver Managing director Peter Reglar Chairman Vanessa Beesley Partnership director Andy Pay Head of operations Mark Bevan Head of strategic partnership
Main industry sectors of clients SMEs to FTSE 250 companies, including marine.
Services offered in addition to business travel Marine, consultancy, conference and events, venue finding, online hotel RFP programme management, risk management planning, and VIP and group travel.
Number of transactions in 2014 198,000 Air 50% • Hotel 35% • Rail 6% • Car 2% MICE 2% • Other 5%
Transactions handled online 35%
Locations and networks Uxbridge, Oxford and London. WIN. Advantage Corporate Premium and GTMC.
UK full-time equivalent staff 73 Average length of service 10 years Average industry experience 14 years
Technology offering Sabre and Amadeus GDSs. Concur. Smart Booker (Oracle), Smart Insight (iBank and Analytics), Smart Buyer (ABC hotel RFP tool), Evolvi,
Thetrainline.com and Conferma.
Biggest innovation in 2014 Strategic partnership with Concur, and a review and repositioning of business around open booking platforms, opportunities for clients to introduce gamification/benchmarking into the booking process, and investment in risk management platforms.
Agency description An award-winning mid-sized, independent business travel solutions company which services over 200 clients from a variety of industry sectors, across multiple domestic and international service and solution configurations. Its open book, transparent-partnership approach is the cornerstone of its business ethos, along with a team that brings passion and expertise to the customer experience.
SALES: £85.15m CLICK TRAVEL
Alpha Tower, Suffolk Street, Birmingham B1 1TT • 0844 745 2121
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munrostravel.com sales@munrostravel.com Twitter: @munrostravel
UK business travel gross sales 2014 £71m New business 2014 £1m
SALES: £71m MUNRO’S TRAVEL
Braemar House, 267 Union Street, Aberdeen AB11 6BR • 01224 261800
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SALES: £67m BUSINESS TRAVEL DIRECT
6th Floor, Armstrong House, 38 Market Square, Uxbridge UB8 1NG • 0845 313 8701
businesstraveldirect.co.uk info@businesstraveldirect.co.uk Twitter: @biztraveldirect
UK business travel gross sales 2014 £67m New business 2014 £5m
80 BBT MAY/JUNE 2015
BUYINGBUSINESSTRAVEL.COM
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