Operations &


Management  Patrick Lencioni, Best-Selling Author & Management Consultant The Four Disciplines of a Healthy Organization Sponsored by Precor Incorporated


 Six Trends thatWill Change Your Club


 The Independent Club: What Enables Them to Thrive in Today's Marketplace


 Experts on the State of the Industry: 15th Annual IHRSA Financial Panel


 Tackling the Legal Issues Involved in Running a Small Business


 21st Century Applied Technology to Streamline Your Club's Systems  Understanding Health Club Consumer Research


 Tax Deductions, Financial Planning & Insurance for the Fitness Professional


 Practical Steps to Reduce Risk, Prevent Injuries & Defend Your Business


 Creative Management Techniques from Around the Globe


Human Resources &


Motivation  Daniel Pink, Best-Selling Author What the Science of Motivation Can Teach You About High Performance Sponsored by Matrix Fitness


 Developing Fitness Industry Leaders


 Effective Leadership Skills for Today's Multi- GenerationalWorkforce


 Big Company Talent Management for Small Organizations


 Measure, Evaluate and Understand Your Organization's Culture


 Building a Cohesive Team: Going Deeper on the First Discipline of a Healthy Organization


 Retaining Key Employees: Building the Founda- tion Needed to Achieve Superior Member Service  Positioning Your Employees to Succeed  Developing a Culture of SuccessWithin Your Club


Revenue Generation


 Tony Hsieh, Best-Selling Author & CEO, Zappos.com Happiness: A Path to Profits, Passion & Purpose Sponsored by Technogym®


 Revenue, Retention & Results with Group Personal Training


 Five Trends thatWill Change Your Club Compo- nents for Personal Training Success


 Impacting Your Bottom Line through Non-Dues Revenue


 Social Media: Utilizing the Tools Available to Build Your Business


 Maximizing the Profits of Your Personal Training Department


 Successful Tennis Programming for Profit  Corporate Fitness Unleashed  Innovative Medical Referral Programming


Plus


 18th U.S. Surgeon General Vice Admiral Regina M. Benjamin, M.D. The Surgeon General's Vision for a Healthy and Fit Nation


 Phil Keoghan, Best-Selling Author & Host of "The Amazing Race" No OpportunityWasted: Creating the Life YouWant Sponsored by SPRI Products, Inc.


TO REGISTER: • Visit IHRSA.org/go2011 • Contact Nicole Johnson, nj@ihrsa.org, 800-228-4772 (US/Canada) or Blakely Sullivan, bls@ihrsa.org, +1 617-951-0055 (International). Group discounts are available!


NEW TO IHRSA? Contact us and we will personally help you make the most of your Convention and Trade Show experience and guide you through your membership benefits. Call today!


Seaport Center, 70 Fargo Street, Boston, Massachusetts 02210 USA


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