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SALES: £12.5m WEST END TRAVEL
4-6 Canfield Place, London NW6 3BT 020 7644 1500
www.westendtravel.co.uk admin@westendtravel.co.uk
49
1 Castle Yard, Richmond, Surrey TW10 6TF 020 8614 9000
www.btptravel.co.uk info@btptravel.co.uk
UK business travel gross sales 2013 £12.5m New business 2013 £500,000
Key personnel David Segel Managing director David Kershman Finance director Jeremy Segel Director of branch office (Edgware)
Stephanie Marsh Sports and groups manager Claire Oakes Senior business travel manager
Main industry sectors of clients Television production companies, media, entertainment, banking/finance and sports travel, worldwide.
Services offered in addition to business travel Conference, incentive travel, study groups, special interest and cultural tours.
Number of transactions in 2013 27,000
Transaction breakdown Air 82% • Hotel 7% • Rail 8% Car 1% • Other 2%
Client retention rate 98%
Locations and networks Swiss Cottage and Edgware, London. ISTAA. UK full-time equivalent staff 19 Average length of service 18 years GDS(s) used Galileo Technology offering Viewtrip
Biggest innovation(s) in 2013 A continual increase in securing new corporate clients.
Agency description West End Travel enjoys an international reputation as a leading independent TMC, highly specialised in the handling of medium and large corporate travel accounts. Its experienced and dedicated staff offer a high standard of personal, competitive and professional service, and the company is especially proud of its work in international sports travel. It also has specialised departments handling group travel, conferences, leisure travel, cruise bookings and special interest tours.
Locations and networks Richmond, Singapore, Hong Kong, China, France and US. Advantage and GTMC.
UK full-time equivalent staff 18 Average length of service 9 years GDS(s) used Amadeus and Sabre
Technology offering Micros E-profile and quality control tools, web-based portal (Open Book) for post- and pre-trip reporting, expense management reporting, traveller tracking, Times3 and Skygate.
Agency description The Business Travel Partnership has a track record of offering personal, bespoke travel management solutions, tailored to each client and its corporate travellers. It is a fully-independent, privately-owned TMC, established for 25 years. The Business Travel Partnership prides itself on its professionalism and high-quality service delivery, with particular focus on attention to detail.
UK business travel gross sales 2013 £10.4m New business 2013 £2.7m
Key personnel Joel Rouet CEO and managing director Asoka Kodikara Finance director Bill Jungius Director, sales and operations
Main industry sectors of clients Public sector, fashion, finance and consultancies, technology and sport.
Services offered in addition to business travel MICE, project management, private air and luxury super-yacht charter, and client motivation events.
Number of transactions in 2013 22,056
Transaction breakdown Air 68% • Hotel 11% • Rail 12% • MICE 9% Proportion of online transactions 8% Client retention rate 87%
SALES: £10.4m
THE BUSINESS TRAVEL PARTNERSHIP
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SALES: £10.1m BAXTER HOARE TRAVEL
16 Winchester Walk, London Bridge, London SE1 9AQ 020 7403 5566
www.baxterhoare.com enquiries@baxterhoare.com Twitter: @baxterhoare
UK business travel gross sales 2013 £10.1m New business 2013 £3m
Key personnel Adam White Managing director Ian Calder Director of IT and customer solutions Ann Gavin Finance director John Hussey Business travel manager Cheryl Simpson Personal travel manager
Main industry sectors of clients Printing and publishing, finance, legal and public sector.
Services offered in addition to business travel MICE and leisure travel.
Number of transactions in 2013 60,146
Transaction breakdown Air 40% • Hotel 10% • Rail 23% • Car 1% MICE 21% • Other 5%
Proportion of online transactions 5% Client retention rate 98.6%
Locations and networks London Bridge (head office) and Canary Wharf (implant). WIN, Advantage Focus, GTMC and ITT.
UK full-time equivalent staff 24 Average length of service 14.2 years GDS(s) used Galileo
Technology offering Micros Sabs, Magellan and Conferma.
Biggest innovation(s) in 2013 Magellan proprietary, multilingual self-booking tool for events worldwide.
Agency description For over a century, Baxter Hoare has been helping business travellers. It is able to harness its extensive experience with highly skilled people, armed with the latest technology, to provide cost- effective travel solutions that give its clients a real edge.
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BBT MAY/JUNE 2014014
BUYINGBUSINESSTRAVEL.COM
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