45 TRAVELEADS
New York House, 1 Harper Street, Leeds LS2 7EA 0113 245 7745
www.traveleads.co.uk enquiries@traveleads.net Twitter: @traveleadsuk
UK business travel gross sales 2013 £17.5m New business 2013 £1.3m
Key personnel Elaine Holmes Joint managing director Gary McLeod Joint managing director Eric Edwards Director, sports sales Alison Carpenter Director of sales, England Maggie Monteith Director of sales, Scotland
Main industry sectors of clients Oil and gas, legal, hi-tech manufacturing, food, educational, charity, sports, insurance, financial services, manufacturing and veterinary medicine.
Services offered in addition to business travel Conference and incentive travel, sporting events and corporate hospitality, consultancy, staff training and educationals.
Number of transactions in 2013 70,000
Transaction breakdown Air 50% • Hotel 20% • Rail 15% • Car 5% MICE 5% • Other 5%
Proportion of online transactions 10% Client retention rate 98%
Locations and networks Edinburgh and Aberdeen.
UK full-time equivalent staff 70 Average length of service 12 years GDS(s) used Travelport
Technology offering Evolvi (rail) and KDS (air/hotel/car) booking tools, online report access and profile building, and Traveleads Sports Portal for project management.
Biggest innovation(s) in 2013 Traveleads’ bespoke CRM system, which delivers total control over client policy and profiles.
Agency description Traveleads is dedicated to delivering excellent customer service and outstanding value, with a skilled team that takes pride in working alongside its clients to manage their travel programmes in a professional and cost-effective manner.
SALES: £17.5m
46
SALES: £17.3m
AMITY WORLD BUSINESS TRAVEL
4 Manor Court, Barnes Wallis Road, Fareham, Hampshire PO15 5TH • 01489 589958
www.amitytravel.co.uk sales@amitytravel.co.uk Twitter: @amitytravel
UK business travel gross sales 2013 £17.3m New business 2013 £1.2m
Key personnel Adrian Williams Director Paul Gardner Director Sarah Vincent Business development manager
Main industry sectors of clients Education, banking, manufacturing and marine engineering.
Services offered in addition to business travel Conference and meetings, venue finding and management, and leisure – holiday club and VIP concierge.
Number of transactions in 2013 51,700
Transaction breakdown Air 66% • Hotel 18% • Rail 8% Car 4% • Other 4%
Proportion of online transactions 10%
Locations and networks Segensworth. WIN and Advantage Focus. UK full-time equivalent staff 26 Average length of service 11 years GDS(s) used Travelport
Technology offering Amadeus e-Travel Management self-booking tool, Evolvi (rail), MIS reporting (Micros), PA Dashboard – pre- trip/in-trip management tool (Navitas) and Travel Alert – SMS/online trip updates (Sound of Data).
Biggest innovation(s) in 2013 PA Dashboard.
Agency description Amity is based at the centre of the Solent-area business community but has clients nationwide, providing them with the best of both worlds: a partner relationship with an owner-managed company combining industry-leading expertise and ‘can-do’ customer service, combined with the global buying power and best-in-class technology of Advantage Focus.
Transaction breakdown Air 70% • Hotel 15% • Rail 10% Car 2% • Other 3%
Proportion of online transactions 2.5% Client retention rate Over 96%
Locations and networks Edinburgh, Hampshire, Newcastle, Norwich, Fort Lauderdale, Gdansk, Manila and Vancouver. GTMC, Advantage Focus and ITT.
UK full-time equivalent staff 40 Average length of service 10 years GDS(s) used Amadeus and Galileo
Technology offering Evolvi, Amadeus e-Travel Management and Hotelzon.
Agency description Horncastle meets the challenging travel requirements of a growing number of dynamic companies and organisations around the world, who demand the support of specialist, knowledgeable professionals, available 24/7 throughout the year. The majority of its clients have limited budgets, but the TMC provides a high level of commitment to all customers, regardless of size.
Services offered in addition to business travel Marine and offshore specialist, groups and luxury leisure.
Number of transactions in 2013 93,290
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SALES: £15.4m
HORNCASTLE EXECUTIVE TRAVEL
Hadrian House, Higham Place, Newcastle upon Tyne NE1 8AF • 0191 229 2001
www.horncastle.co.uk info@horncastle.co.uk Twitter: @h_castle_travel
UK business travel gross sales 2013 £15.4m New business 2013 £900k
Key personnel Shane Swift Sales and marketing manager Denise Borley Marine and offshore travel manager (Newcastle) Fraser Watt Business travel manager (Edinburgh)
Helen Thielmann Business travel manager (Newcastle) Sally Kelly Business travel manager (Norwich)
Main industry sectors of clients Marine, ships’ crew management, offshore oil and gas, education, specialist training, engineering, law, transport and logistics.
BUYINGBUSINESSTRAVEL.COM
BBT MAY/JUNE 2014
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