NEW BUSINESS


EACH YEAR, WE ASK our TMCs to quantify their new business for the past 12 months. The table below looks at who has won the most new business in total, as well as relative to total sales (the ‘Fast Track’).


01 02 03 04 05 06 07 08 09 10


RANK TOTAL NEW BUSINESS WON FCM Travel Solutions


Carlson Wagonlit Travel Capita Travel and Events Redfern Travel ATPI


Portman Travel


Chambers Travel Group Reed & Mackay Click Travel Key Travel


FAST TRACK Click Travel


FCM Travel Solutions Baxter Hoare Travel Redfern Travel


The Business Travel Partnership Chambers Travel Key Travel


Diversity Travel


Meon Valley Travel Group Tzell UK


OUR METHODOLOGY


THE ANNUAL BUYING BUSINESS TRAVEL 50 leading travel management companies report is compiled from information sup- plied from Britain’s TMCs during a two- month period in February and March each year. The information is gathered through a comprehensive questionnaire that we review annually for its relevance. The survey includes questions on financial performance and transactions, and we are grateful to TMCs for providing the information that is vital for creating this ranking. Some TMCs are unwilling, or unable,


to supply us answers to every question for this supplement, including the key financial statistics that we use to rank TMCs. Some years ago we took the decision to include all of the major TMCs in this ranking, regardless of whether they supplied the necessary information. This means that for a small handful of TMCs, we have to make estimates of certain key figures, notably the gross sales figure, rather like the compilers of The Sunday Times Rich List do. These are clearly marked. We make these estimates as rigor- ously as possible. This involves looking at Companies House accounts, analysing air transaction figures from IATA’s Billing and Settlement Plan, and taking note of public statements about changes in client spend and turnover. We believe that the figures we use reflect the state of the market.


BUYINGBUSINESSTRAVEL.COM BBT MAY/JUNE 2014014 57


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