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SALES: £30m


WEXAS TRAVEL MANAGEMENT


Dorset House, 27-45 Stamford Street, London SE1 9NT 020 7253 2530 www.wexastravelmanagement.co.uk commercial@wexas.com


UK business travel gross sales 2013 £30m New business 2013 £2.7m


Key personnel Steve Allen Managing director Gordon Mowatt Sales director Fiona Garner Corporate sales manager Paul Reed Corporate operations manager Darren Smedley Business travel manager (Bournemouth)


Main industry sectors of clients Legal, finance, energy, marine, government and charity.


Services offered in addition to business travel Groups, meetings and event management, venue sourcing and negotiation.


Number of transactions in 2013 52,200


Transaction breakdown Air 73% • Hotel 9% • Rail 14% • Car 2% MICE 1% • Other 1%


Proportion of online transactions 15% Client retention rate 95%


Locations and networks London and Bournemouth. The International Travel Management Alliance, GTMC and Advantage.


UK full-time equivalent staff 45


Average length of service 10 years (Wexas); 15 years (industry) GDS(s) used Amadeus and Sabre


Technology offering WTM Online (Amadeus e-Travel Management), management reporting (iBank) and Red 24 (security advice and country intelligence).


Biggest innovation(s) in 2013 The introduction of the Amadeus Agency Manager mid-office system.


Agency description Wexas’s aim is to deliver exceptional service, provided by its experienced travel consultants and tailored to individual company needs. By working closely with its clients, the TMC gets to understand their culture, deliver innovation and creativity, and provide real value for money.


Transaction breakdown Air 83% • Hotel 8% • Rail 4% Car 1% • Other 4%


Proportion of online transactions <10% Client retention rate 97%


Locations and networks London, Manchester, Edinburgh and Aberdeen, plus wholly-owned offices in Angola, Brazil, Nigeria, South Africa, UAE and the US. GTMC and Advantage Focus.


UK full-time equivalent staff 47 Average length of service 10 years GDS(s) used Amadeus


Technology offering Amadeus e-Travel Management self-booking tool, Go Profile profile management, Go Info information database, Go Locate traveller tracking, Go Data online reporting and Go Track refund application. Incident Free Index quality management system.


Biggest innovation(s) in 2013 Go Data online reporting tool.


Agency description Founded in 1992, Wings is a high-end, high-touch organisation that operates under ISO 9001 and has a highly advanced quality management system integral to the company’s operating procedures. Advanced technology solutions are a key part of its success.


40


SALES: £28m


WINGS TRAVEL MANAGEMENT


Boundary House, 7-17 Jewry Street, London EC3N 2EX • 020 7458 7000 www.wings.travel infouk@wings.travel Twitter: @wingstmc


UK business travel gross sales 2013 £28m New business 2013 £2.5m


Key personnel Tony Sofianos Chief executive officer Paul East Chief operating officer Noel Prendergast Chief financial officer Sonja Hamman Director of strategic client management


Main industry sectors of clients Oil, gas and marine.


Services offered in addition to business travel Specialised visa department, plus consolidated and overseas billing solutions.


Number of transactions in 2013 61,128 Number of transactions in 2013 42,155


Transaction breakdown Air 79% • Hotel 16% • Rail 1.5% • Car 1% MICE 0.5% • Other 2%


Proportion of online transactions 10% Client retention rate 98%


Locations and networks Woking (head office). WIN and Advantage Focus. UK full-time equivalent staff 28 Average length of service 8 years GDS(s) used Travelport and Smartpoint


Technology offering Amadeus e-Travel Management and T50 MI reporting.


Biggest innovation(s) in 2013 Global was instrumental in developing Focus Fare Finder (FFF) tool for Advantage Focus members, which searches numerous airline databases, plus Cat 25 and Cat 35 fares.


Agency description Global Travel Management is an SME-sized TMC, concentrating its efforts on its front-line employees, in-house technology and quality control tools, all with the goal of ensuring that customers receive a conscientious and pro- active service. Staff and client retention rates serve to demonstrate that Global is a TMC that genuinely cares about service delivery.


41


SALES: £25m


GLOBAL TRAVEL MANAGEMENT


Kingsway House, 123-125 Goldsworth Road Woking GU21 6LR • 01483 747321 www.g-t-m.co.uk sales@g-t-m.co.uk Twitter: @globaltravelmgt


UK business travel gross sales 2013 £25m New business 2013 £750k


Key personnel Scott Pawley Managing director Paul Baker Sales director Natalie Pawley Director Kelly Packington Operations manager Simon Renwick Business development manager


Main industry sectors of clients Brewing and IT.


Services offered in addition to business travel Meetings management, venue finding and consultancy.


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BBT MAY/JUNE 201414


BUYINGBUSINESSTRAVEL.COM


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