8 ATPI
10 Leake Street, London SE1 7NN 020 7111 8500
www.atpi.com sales@atpi.com Twitter: @atpi_travel_uk
UK business travel gross sales 2013 £283.8m
New business 2013 c£40m
Key personnel Graham Ramsey Group chief executive Peter Muller Chief operating officer (Europe and US) Adam Knights Group sales and marketing director Simon Bean
General manager (UK) Karen Jackson Head of global corporate account management
Main industry sectors of clients Finance, consultancy, legal, professional services, industrial, construction, IT, retail, sports, education, pharmaceutical, media, government, shipping, offshore and energy.
Services offered in addition to business travel Meetings and event management, group travel, product launches and sports events, in-house visa service, and concierge travel service.
Number of transactions in 2013 762,214
Client retention rate c98%
Locations and networks Aberdeen, Banbury, Burnley, London, Lowestoft and Manchester (plus two implants). ATPI Network has 70 offices in 41 countries. GTMC
UK full-time equivalent staff 500
Average length of service 6.5 years
GDS(s) used Galileo (primary GDS) and others available to suit market and client.
Technology offering ATPI offers a range of self-booking tools tailored to suit each client. ATPI’s proprietary ATPI Online tool offers a cost-effective platform for the majority of clients. ATPI Dashboard (proprietary) MI and traveller tracking tool. Travel authorisation
Biggest innovation(s) in 2013 Acquisition of Voyager Travel in Australia. ATPI Crew Hub technology platform to help reduce crew travel costs, and to aid travel policy compliance and duty-of-care for the energy, offshore and shipping industries. Upgraded ATPI On The Go travel app with improved mobile itinerary features. ATPI Academy training system, to enable consistent standards of learning and service levels worldwide.
Agency description The ATPI Group is one of the world’s leading and longest-established global travel management and events businesses. With a footprint of wholly-owned offices and network partners in over 70 locations around the world, the ATPI Group’s annual sales revenue is over US$1.4 billion. The company has successful operations in corporate travel, corporate event management, online travel technology and specialist travel management for a number of key industries, including the energy and shipping sectors. Over 4,000 clients are empowered by ATPI’s travel and events logistics expertise every day of the year.
system, client communication portal and carbon-reporting tool (all proprietary).
SALES: £283.8m
9
SALES: £244.8m (BBT estimate) EGENCIA UK
7th Floor, 24 Chiswell Street, London EC1Y 4TY 020 7065 5425
www.egencia.co.uk enquiry@egencia.co.uk Twitter: @egencia_uk
UK business travel gross sales 2013 £244.8m (BBT estimate)
Key personnel Graham Kingsmill Managing director UK Andrew Clarke Director and general manager (large enterprises) Katherine Cook Director and general manager (SMEs) Scott Chapman Director of business development Adrian Whitcombe
Marketing operations manager
Main industry sectors of clients Professional services, technology, retail, manufacturing, healthcare, financial services and telecommunications.
Services offered in addition to business travel Account management, consultancy, MICE, VIP and executive, dynamic reporting, and discounted leisure travel for all clients’ employees through sister-company Expedia.
Transaction breakdown Air 40% • Hotel 35% • Rail 5% Car 10% • MICE 5% • Other 5%
Proportion of online transactions 89%
Client retention rate 96%
Locations and networks London and Manchester. Wholly-owned subsidiaries in North America, Europe and APAC. Local service in more than 60 countries through the Egencia Global Alliance. GTMC and ITM.
UK full-time equivalent staff 220
Average length of service 6 years
GDS(s) used Amadeus
Technology offering Egencia’s strategy is to offer its customers a combination of global technology and local service. Its single integrated platform includes air, rail, car and hotel, with policy and profile synchronisation; dynamic reporting; traveller tracking;
a calendar; and Trip Advisor and Seat Guru integration.
Biggest innovation(s) in 2013 Egencia has enhanced its entire product offering, including simple three-step booking with consumer-style interface for air, rail, car and hotel. Trip Navigator was also launched, built on Expedia technology, giving travellers step-by-step itinerary guidance during the trip, real-time alerts and access to mobile-only deals for business travellers.
Agency description Egencia is a leading full-service TMC, delivering innovative business travel technology and expert local service to more than 10,000 clients in over 60 countries. As part of the Expedia group, one of the world’s leading online travel companies, Egencia provides forward-looking organisations with the ability to drive compliance and cost savings in their travel programmes, while meeting the needs and requirements of the modern business traveller.
68 BBT MAY/JUNE 2014
BUYINGBUSINESSTRAVEL.COM
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