10 REED & MACKAY
Nexus Place, 25 Farringdon Street, London EC4A 4AF 020 7246 3333
www.reedmac.co.uk marketing@reedmac.co.uk Twitter: @reedmackay
UK business travel gross sales 2013 £205m
New business 2013 £28m
Key personnel Andy Hibbert
Chief executive officer Tracy Baumfield Sales director Paul Cook Director of operations Fred Stratford Chief financial officer Matthew Everson IT director
Main industry sectors of clients Law, insurance, hedge funds, investment management, private equity, energy (oil and gas, and mineral mining) and consultancy.
Services offered in addition to business travel International events management service.
Number of transactions in 2013 516,000
Proportion of online transactions 25%
Client retention rate 97%
Locations and networks London, Aberdeen and Colchester, with 11 client implants. Member of GSM (Global Specialist Markets), a TMC network with global presence and local expertise in 43 countries, and GTMC.
UK full-time equivalent staff 335
Average length of service 19 years (industry)
GDS(s) used Sabre, Amadeus and Travelport
Technology offering IQ suite, which offers Concur, KDS or Get There booking tools according to client requirement. Reed & Mackay app which provides access to itineraries and essential flight notifications on-the-move through a personalised app fully integrated with IQ. Reed & Mackay client portal, including emergency traveller tracking, MI suite, copy invoices, itineraries, profiles and
schedules, as well as applications and content bespoke to the client’s travel programme. Reed & Mackay in-house approval system
Biggest innovation(s) in 2013 IQ Connect, which integrates non- GDS content, providing availability of non-GDS hotels and low-cost carriers with important features, such as seat maps. This reduces booking time by up to 50% and allows comprehensive comparison shopping, delivering increased savings and a quicker turnaround for clients.
Agency description Reed & Mackay is a corporate TMC for high performance professionals that have specialist and exacting requirements. Reed & Mackay believes that exceptional service comes from attention to the smallest of details and, with the support of its own unique technology, it ensures that nothing is left to chance, and that savings are consistently delivered. A mature global offering further supports the strong return-on- investment that Reed & Mackay delivers to its clients.
SALES: £205m
11 UNIGLOBE TRAVEL
P O Box 50173, London SW1P 2XY 0845 257 0332
www.uniglobetravelbi.co.uk region@uniglobetravelbi.co.uk Twitter: @ukuniglobe
UK business travel gross sales 2013 £196.75m
New business 2013 £14.1m
Key personnel Derek Hearl-Maunder President and chief operating officer Patrick Hooft Vice-president
Main industry sectors of clients Media, IT, telecommunications, finance, legal, fashion and pharmaceutical.
Number of transactions in 2013 462,941
Client retention rate 96%
Locations and networks 41 UK locations and more than 750 worldwide.
GDS(s) used Amadeus
Technology offering Uniglobe Access Online (Amadeus e-Travel Management, Get There, Evolvi and
Thetrainline.com). Uniglobe Fare Search (global fare sourcing), Uniglobe Travel manager (customised and automated quality), e-invoicing, web-based traveller tracking and alert system, and web-based MI system.
Agency description Uniglobe operates in more than 60 countries across Europe, the Americas, APAC, Africa and the Middle East. It has a strong global network of independently owned and operated agencies, supported by high levels of customer service and investment in leading-edge technology. Uniglobe’s unique set-up allows it to be completely flexible to its clients’ needs while remaining at the forefront of industry developments.
SALES: £196.75m
Travel
70 BBT MAY/JUNE 2014
BUYINGBUSINESSTRAVEL.COM
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