Franchise Focus Sign up for success
Support and first-class service make Agency Express a serious contender
INVESTMENT LEVEL: £21,500
“Agency Express staff are more like friends and family that you can just ring for a chat, which is a rare benefit other companies do not have.”
The commitment and support that Agency Express provides has led to substantial growth for the company over the last 12 months, expanding their franchisee network to 107 centres of operation, enabling them to further dominate the estate agency board market. Furthermore, Agency Express was this year nominated for the HSBC bfa Franchisor of the Year award, which celebrates the outstanding practice and achievements of the country’s leading franchisors. Agency Express was honoured to take home the Bronze award, highlighting Agency Express as the van franchise of choice.
Commenting on their success, Stephen A
gency Express is the UK’s leading provider of estate agency board services. Founded over 15 years ago by ex-estate agent
Stephen Watson, Agency Express truly understands the needs of its client market. Today, via a nationwide network of successful franchisees, Agency Express erects over 1 in 3 of all the UK’s ‘For Sale’ and ‘To Let’ boards and provides professional board services to over 36 per cent of the UK’s corporate and independent estate agency offices, including 18 of the top 20 corporate estate agency chains.
Franchisees pride themselves on the level of service they’ve provided to customers over the last decade. The company recognises that happy customers go hand in hand with happy franchisees, and that this is achieved by providing first- class support to franchisees throughout every aspect of their business. It is Agency Express’s commitment to support that allows prospective franchisees to enter their franchise without previous experience or qualifications; the Agency Express comprehensive, eight-day training
course fully prepares each individual for running their own business. Ongoing support is also provided by a dedicated support team who guide franchisees through each stage of their growing business, from sales and marketing to artwork and design, national accounts, invoicing and IT.
“Agency Express staff are more like friends and family that you can just ring for a chat, which is a rare benefit other companies do not have”
At 21 years of age, Danny James is Agency Express’s youngest franchisee. Of the Agency Express support process, Danny says: “The support from head office is fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be.
Watson, managing director of Agency Express said: “The HSBC bfa Franchisor of the Year awards is revered for recognising the UK most outstanding franchisors. To be a finalist and to achieve the bronze award is a great honour. We have never entered this award before, as we have always felt we can further develop our business and achieve more for our franchisees. “Within the last 12 months we have achieved not only growth but also dedicated vast amounts of effort and reinvestment into the support structure provided to our franchisees. This award goes a long way towards recognising those advancements and successes.” To discover more about the
increasing success of the company, you can visit the Agency Express stand at The National Franchise Exhibition at the NEC, Birmingham on 4 and 5 October, where they will be looking to recruit further individuals for their remaining select franchise territories and a limited number of resale opportunities across the UK. n
AGENCY EXPRESS
WEBSITE:
agencyexpress.co.uk EMAIL:
ben.brookes@
agencyexpress.co.uk PHONE: 0158 579 800 CLASSIFICATION: Estate agency boards
October 2013 |
Businessfranchise.com | 95
Investment: £20k-£50k
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