WASI simplifies customer process chain
Here Dirk Kiele-Dunsche, general management at Wagener & Simon WASI GmbH & Co KG, explains how customised solutions support the procurement of stainless steel fasteners and can make it quicker, more direct, more secure and cheaper.
H
ow can the procurement chain of fasteners be shortened to be more effective, more flexible and more economical? Not only at the WASI stand at the recent Fastener Fair Stuttgart, but every day, WASI
customers receive convincing answers to this question. This is because Wagener & Simon WASI GmbH & Co KG, the global system partner for stainless-steel fasteners, has made it a core of its business to help simplify the procurement management process of its customers.
More than just standard For more than 50 years WASI has offered customers an
extremely wide and broad product range, exceptional quality, elaborate purchase, as well as professional customer service, and provides comprehensive security of procurement. This is the well-expected standard that is not only provided by WASI to its customers, but by most of the suppliers on the market. However, in addition to this WASI also simplifies procurement and therefore provides an increase of margin, efficiency and profit for the customer - a win-win situation for participating parties.
How to do that? Dealing with this question was the main topic of the recent
Fastener Fair Stuttgart, but is also an increasing part of day- to-day business at WASI. Integrating parts of customer process chains into the process chain of WASI results in an immediate effect on costs and efficiency for customers. Working together on individual solutions and providing
customised and process optimising service packages is the idea behind it.
This maybe a solution in logistic, IT or quality approaches.
It allows customers to reduce their process times, costs and risks while increasing their profit margin. Thanks to WASI’s customised solutions, the procurement of standard and special fasteners is quicker, more direct, more secure and more cost-effective.
Thinking in process chains makes the difference A novel feature on the WASI stand at Fastener Fair Stuttgart was a miniature train - a highly visual illustration to overcome the challenges of thinking in terms of processes as an abstract topic. The train which WASI’s sales and marketing team developed was an extremely effective visualisation and through it WASI was able to demonstrate it really has its finger on the pulse with its service offer. Nearly every company dealing with the purchase of fasteners has the same processes: product management, purchase, quality management, logistics and sales/marketing. The
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