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Letters


Background to the letter of enquiry and the reply to an enquiry Try to show the students the YouTube link of Te Muffinz’s video Ghetto, which appears on their new album, Have You Heard? Let them also listen to Te River and Khumbul ‘Ekhaya. Encourage the students to watch the clip and listen to the songs if you can’t show it to them. It will evoke an interest in the correspondence that follows.


PLAY 30 2. 30 3.


http://www.timeslive.co.za/entertainment/music/2012/06/04/van-coke-the- muffinz-release-new-videos# http://soundcloud.com/justmusicsouthafrica/the-muffinz-have-you-heard.


Letter of enquiry


Explain the features of a letter of enquiry to the students. Remind them of the 5 Wh questions (who, what, where, when, why) and the 2 H questions (how and how much).


Reply to an enquiry


Explain the features of a reply to an enquiry to the students. Remind them to reply as soon as possible to an enquiry and to always be helpful.


ACTIVITY 2 Te students work in pairs on this assignment: You are a student from Queenstown. A friend showed you an advertisement by Atlas Tours to the Victoria Falls in Zimbabwe during the June holidays. You are interested in going, but need more information. Your lecturer is going to hand out an envelope that contains cut up strips from a letter of enquiry. Move the jumbled up text around in such a way that the layout is correct and the letter makes sense. Rewrite the “new” letter neatly.


Preparation


Te following five steps will guide you on how to prepare for this activity. 1. Make a copy of the letter of enquiry at the end of this module. 2. Enlarge the copy as it will be much easier to cut up and rearrange. 3. Make enough copies to hand out to the students, who have to work in pairs. 4. Cut up the letters so that the addresses, date, salutation, different paragraphs, etc. are on separate strips of paper. JUST FOLLOW THE CUTTING LINES. 5. Place the cut up strips in envelopes.


Aſter you have done the preparation and explained to the students how to do the activity, you can follow the next five steps: 1. Hand the envelopes to the students. 2. Let the pairs move the strips around until they get the whole letter right. 3. Let them call you and show you when they have finished. 4. If their letter is not 100% correct, let them change it till they get it right. 5. Once you approve that it is right, let them rewrite it neatly – it is a good exercise to practise writing a letter of enquiry correctly.


FutureManagers


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