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cameras and camcorders consumer electronics


A change of focus


Although overall sales are down, there is still plenty of opportunity for profit thanks to the growing popularity of DSLRs, Compact System Cameras and new technologies such as 3D.


Like many other products sectors, the camera and camcorder market has certainly suffered from tough trading times, with total sales down on the previous year. However, while sales of compact cameras have dipped, the sector has been given a welcome boost thanks to the growing popularity of DSLR and Compact System Cameras, while the surge in social networking has lent the sector a helping hand.


Social networking


The phenomenal rise of social networks, such as Facebook and Twitter, along with dedicated photo sharing sites such as Flickr means that an increasing number of people are now uploading photos to the web. Not only is this good news in terms of camera sales, but it also means that many products now include flexible, web-ready features for direct uploading. The popularity of retro-style camera apps for smartphones, along


✔ Sales Tips ✔


✔ ✔


Ask the customer what they intend to use the product for.


Find out what the customer’s budget is.


Get the product in the hands of the consumer so that they can try it out for themselves.





Ensure that sales staff have had the necessary training and a chance to get to know the products.


Demo cameras and camcorders with related products such as laptops, digital photo frames and 3D TVs.


✔ ✔


Try to explain the benefits, rather than using jargon.


Suggest accessories such as cases, lenses and photo printers.


with the resurgence of film photography has also led to the inclusion of a number of vintage filters on many cameras and camcorders in order to produce a variety of lo-fi effects. This appetite for vintage camera technology can also be seen in the design of several new products this year, which sport distinctly retro-styled looks. The last year has also seen a resurgence of instant cameras, with pop star Lady Gaga lending her name to a new range from one manufacturer.


Compact System Cameras DSLR cameras continue to gain ground, thanks to a growing selection of user-friendly entry-level models which have opened up the market to less experienced users. The DSLR is no longer limited to the professional market with keen amateurs and first-time users now


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camera technology can also be seen in the design of several new products this year, which sport distinctly retro-styled looks


“This appetite for vintage ” 42 SalesTrainingGuide12


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