Administr Ative A
General Manager Norman Rich
nrich@themac.com
Senior Executive Assistant Melania Oppat
moppat@themac.com
Chief Financial Officer/AGM Tim Arbogast
tarbogast@themac.com Executive Assistant Julie Yocom
jyocom@themac.com Security Manager Dennis Wright
dwright@themac.com
Controller John Foley
jfoley@themac.com
Purchasing Manager Barry Kaufman
bkaufman@themac.com
Athletic Director Edward Stoner
estoner@themac.com Assistant Athletic Director Pete Greer
pgreer@themac.com
Aquatics Manager Reid Macdonald
rmacdonald@themac.com Fitness Manager Darrell Duvauchelle
dduvauchelle@themac.com Gymnastics Manager Meg Doxtator
mdoxtator@themac.com Junior Sports Manager Dan Baggett
dbaggett@themac.com Outdoor Manager Chad Failla
cfailla@themac.com Squash Manager Khalid Mir
kmir@themac.com
Tennis Manager Wayne Pickard
wpickard@themac.com
Communications Director Michole Jensen
mjensen@themac.com Communications Manager Tony Roberts
troberts@themac.com
Food & Beverage Director Cameron McMurry
cmcmurry@themac.com Executive Chef Philippe Boulot
pboulot@themac.com
Private Dining Manager Dorcas Popp
dpopp@themac.com
Human Resources Director Alison Beppler
abeppler@themac.com
Member Services Director Linda Ornelas
lornelas@themac.com Child Care Manager Dawna Yntema
dyntema@themac.com
Guest Services Manager Christine Natonek
cnatonek@themac.com
The -M-Porium Manager Tonya Mitchell
tmitchell@themac.com Member Events Manager Abby DenUyl
adenuyl@themac.com
Member Services Manager Dave Hanna
dhanna@themac.com
Facilities Director Mark Ellington
mellington@themac.com Capital Projects Manager Dale Cook
dcook@themac.com
Physical Plant Manager Dwayne Brantley
www.theMAC.com
MANAGER’S COLUMN s I write my
monthly column, I am transferring flights in San Francisco returning from my annual General Manager’s Conference. This is a great time to learn about how 30 similar clubs around the country operate. We exchange a great
Norm Rich GenerAl mAnAGer
deal of information and bring back a wealth of information to put to practice. How big is too big? As an Air France Airbus 380 (the world’s largest jetliner, seating up to 550 passengers) pulls behind our Horizon Q400 (around 80 seats), I ask myself, “How is the Airbus able to get off the ground and fly?”
I thought the same thing the first time I flew in a Boeing 747 soon after it was certified for flight. It flew and is still flying today.
What started me down this road of thought? While in Florida on my way to the conference, I saw the world’s biggest cruise liner in port, the Royal Caribbean Allure of the Seas, which carries more than 7,000 people. How can such a large ship ever float?
I then began to think about our Multnomah Athletic Club, having more than 565,000 square feet and 21,000 members. As I bragged about our wonderful club to other mangers at conference, I thought about how this too fit into the same category of a man-made wonder of the world. What I also thought about was how natural our club is with the human spirit. This includes the largest membership of almost any club I know of, and the 500 professionals I have the honor to serve with. Add to this the hundreds of guests we cater to every week, and we are unique and as special as these other world- class attractions.
I also admire our ability to grow when necessary, but at the appropriate pace; not to get bigger than necessary. I am impressed with our self-restraint at keeping the number of members at a self- imposed cap. We live within our means and do it well. We listen to our members
and act accordingly to their wishes. We will begin this month constructing a much-needed addition to our exercise and conditioning space by enclosing our outdoor terrace and adding a dedicated spinning studio and space for 22 pieces of additional equipment. We are adding 2,500 square feet and reconfiguring more than 12,000 square feet. We are proud to say we are adding this space without adding more members. We are adding to our footprint from our normal capital without tapping into our savings. It’s a simple way to say we are building the addi- tion through cash flow.
While the MAC is extraordinarily large, we are not too big to fly, and have the ability to float.
Holidays are here
Equally mind-boggling is that the holiday is around the corner. Starting Saturday, Nov. 26 the Holiday Decorating Committee spends the weekend making our club festive; this year the theme is Winter Sports. Feel free to bring your favorite pair of old ice skates, skis, sweaters, jackets, ski pants, scarves, hats and the like to help decorate the club. Please join them as they start the celebration by decorating our club. This community of volunteers is a wonderful way of immersing your family into the holiday spirit and making lifelong friends. On Thursday, Dec. 1 we begin the holidays with the annual tree-lighting ceremony. Join the Holiday Decorating Committee, President Bill June and Santa as they flip the switch on our tree just before or after club members decorate gingerbread houses. This event sells out every year; I encourage you to make reser- vations.
The Giving Tree returns to the Main Lobby for the holidays. For many years, MAC members’ generosity has meant a holiday gift for thousands of children who might not have received one. Please join fellow members and staff as they try and make a special holiday for those who are less fortunate. Lastly, thank you for taking time to share with us your opinions. We will share with you next month the results of the member survey. WM
NOVEMBER 2011 | The Wınged M | 7
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